Guest Services Assistant Needed for the Boardwalk Bowl!

Schedule Requirements: Friday, Saturday, and Sunday nights 4:30 pm to 1:00am

Age Requirement: 18

JOB SUMMARY:

Under supervision, provides ongoing cleaning and janitorial services to the Boardwalk Bowl Center. Meets guests customer service needs explaining procedures, clearing balls, fixing bumpers, mopping up spills and providing other services.

UNIQUE JOB REQUIREMENTS:

Required to work nights and weekends. Wears company issued shirt. Works both inside and outside.

JOB TASKS (IN ORDER OF IMPORTANCE):

* Provide high quality customer service to guests by cleaning up spills, answering questions, fixing bumpers, and

explaining scoring.

* Provide janitorial and cleaning services for the Boardwalk Bowl on a day to day basis both inside and outside.

* Clean and sanitize restrooms and clean and dust approaches to the lanes.

* Clean and fills vending machines.

* Remove unused house balls from ball returns.

* Help with the automatic scorers as needed.

* Break down boxes, put cans and glass into recycle bin.

* Wash doors and windows and sweep in front of entrances and walkways.

* Follow verbal and written instructions.

* Other duties as assigned.

TRAINING AND EXPERIENCE:

Guest Services Assistant: Prior custodial experience which includes some customer service experience is desirable.

KNOWLEDGE, SKILLS, AND ABILITIES:

Guest Service Assistant

* Knowledge in general janitorial functions and methods of cleaning.

* Ability to clean restroom, dust, mop and sweep.

* Ability to prioritize job responsibilities.

* Ability to effectively deal with customers in a friendly and helpful manner.

* Ability to follow directions.

* Ability to work independently and as part of a team.

* Ability to follow safety practices and proper lifting techniques.

* Ability to document work.

* Ability to perform heavy manual labor.

PHYSICAL REQUIREMENTS:

* Able to stand and walk for 7 and one half hours.

* Able to lift on occasion up to 65 pounds.

* Able to move around (not lift) kegs of beer-100 lbs. and lane machine-360 lbs. and to lift cases of soda and remove

trash-20-40 lbs., on occasion.

* Bi-manual dexterity.

* Able to safely perform physically demanding work: Pushing, pulling and lifting materials and equipment.

* Able to see, read and interpret documents.

TESTING UPON OFFER OF HIRE:

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