All candidates must be directly contracted by ASK Consulting on their payroll and cannot be subcontracted. We are unable to provide sponsorship at this moment".

Job Title : Office Assistant 1006889 1241293-2-AMARA

Duration : 03 Months (03-Jun-2024 - 20-Sep-2024)

Temp - TMS (Schedule : M-F 8 am-5 pm)

Location : Palo Alto, CA 94305

Pay Rate Range : $20 / hr. -$25 / hr.

Job Description :

Administer, implement, and interpret university and department policies and procedures on issues regarding admission, financial aid, housing, registrar services, visa services, student life, advising, career counseling, and academic services.

Identify, clarify, and resolve highly visible or complex issues with substantial significance and impact that may span multiple areas, using advanced technical and professional knowledge requiring independent judgment

Core Duties :

• Administer an area or program in student services, evaluate and recommend decisions on program eligibility. Review decisions recommended by other staff.
• Collaborate with others to help resolve program issues and concerns, interpret policies, and mediate complex and sensitive issues.
• Resolve multi-dimensional matters in response to students in crisis, at risk, or who have other program issues, and counsel students and parents on sensitive and confidential issues.
• Provide guidance and counsel, oversee, and develop a wide range of programs and services, analyze effectiveness, and make recommendations for future programs.
• Reconcile complex issues; analyze diverse transactions from multiple sources.
• Summarize data from multiple sources, and prepare management reports and presentations.
• Identify and evaluate data needs, and manage the implementation and development of technology.
• Develop and Implement plans for outreach efforts, develop and maintain external community and university liaisons represent the department and university at meetings and events.
• Provide advice to students on a range of issues, including, but not limited to, academic progress, academic program policies, career plans, accessibility, community standards, etc.

to assist them in making appropriate choices and decisions.

• Apprise students of research, fellowship, and scholarship opportunities, make recommendations, and may award grants.
• Serve as a subject matter expert to other departments; represent unit / department.
• Lead, create, and contribute to the development of business practices and organizational change to improve processes and workflow.
• May oversee, analyze, and assist in financial processes and development of budgets.
• Serve as a key member of university-wide teams and projects.
• May train and supervise other staff, volunteers, and temporary workers.
• May represent client at public events, such as fairs, athletic events, and registrations, greet and serve as a resource on unit and general inquiries.
• Apply knowledge, expertise, and experience to resolve issues in a timely fashion, including those that are ambiguous and / or sensitive.
• Ability to promote diversity, multiculturalism, and inclusion in the execution of the role.
• Successfully combine hard (e.g., technical knowledge, critical and analytical thinking, problem-solving) and soft skills (e.

g., people skills, communication, such as active listening, interpersonal and intrapersonal relationships, teamwork, emotional intelligence, collaboration / conflict management) to meet position requirements.

• Demonstrates a wide range of people (or soft skills) to build and sustain respectful and collaborative relationships / networks, internal and external to R&DE.
• Demonstrates effective emotional intelligence, especially in situations with time constraints.
• Track trending issues raised by students and proactively prepare communications to address such issues before they escalate.

Requirements :

Education & Experience :

Bachelors degree and three years of relevant experience, or combination of education and relevant experience.

Knowledge, Skills, and Abilities :

• Strong communication skills to communicate information clearly and effectively to internal and external audiences, client groups, and management.
• Advanced analysis and problem-solving skills.
• Advanced computer skills, including experience with Microsoft Office Suite.
• Advanced customer service skills.
• Relevant computer systems / technology experience.
• Understanding of financial transactions.
• Ability to ensure and apply compliance with legal, financial, and university policies and external regulations.

Certifications and Licenses : None :

Physical Requirements :

• Frequently sit, and perform desk-based computer tasks.
• Occasionally stand, walk, twist, use fine manipulation, grasp, use a telephone, write by hand, sort and file paperwork, and lift, carry, push, and pull objects that weigh up to 10 pounds.

About ASK : ASK Consulting is an award-winning technology and professional services recruiting firm servicing Fortune 500 organizations nationally.

With 5 nationwide offices, two global delivery centers, and employees in 42 states-ASK Consulting connects people with amazing opportunities

ASK Consulting is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all associates.