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Diligent Delivery Systems is Hiring a Sales Operations Coordinator Near Houston, TX
If you are good at what you do, you can work anywhere. If you’re the best at what you do, come work at Diligent! At Diligent, we are looking for talented individuals at all levels who can deliver the caliber of service our company requires.
We have an immediate opening for a Sales Operations Coordinator in our Sales Department working with our sales, logistics and operations professionals. This position is an essential part of of the development and implementation of corporate strategy for business development and Sales. Acting as a liaison both internally and externally, this position will encourage and practice effective communication among various departments and interact directly with clients and prospects.
Top priority for this position is to help impact the bottom line by assisting in generating new opportunities for Diligent and increase Revenue for the company. This will include all duties below and additional assignments when needed. The successful candidates will play a critical role in assisting the team. Ideal candidates must have relevant experience providing an excellent experience for customers and partners, while multi-tasking, prioritizing, and managing time effectively.
Position is in-office and no remote or hybrid work consideration.
LOCAL CANDIDATES ONLY-NO RELOCATION PACKAGE AVAILABLE.
Job Responsibilities (this list is not all inclusive; other duties as assigned):
Assist Sales in all administrative assignments to help with the growth of the organization.
Receive and complete Corporate new business inquiries. This includes answering all questions and working with analytics on data mining.
Manage and Coordinate All RFP projects and create timelines and distribute tasks to other departments as needed.
Request for Pricing/Proposals (RFP)
Request for Information (RFI)
Assist in the research, creation, and completion of RFP’s, RFI’s and RFQ’s.
Work on routing for existing clients and RFPs with mapping software.
Maintain RFP library.
Perform Market research and conduct Prospect inquiries.
Send to Prospects completed proposals from the CGO and BDM’s
Send to Prospects credit application for approval (Freight/Hot Shot)
Follow SOP on completing the on-boarding process and set up for new clients
Contact New client and welcome them to Diligent
Verify AP contact and where Invoices are sent
Enter new client into ZOHO CRM for future tracking
Prepare New Client “Welcome” Box from Mr. Browne
Order Paper weight from A-Z
File Agreements and New Client Documents in Share drive and CRM.
SOC will follow up with New and Current clients and will:
- Follow up on appointments set for BDM’s and Managers
- Survey potential customers after first appointment with BDM & managers
- Make CRM Calls
- Ask for Referrals
- Assist in the research, creation, and completion of RFPs, RFIs, and RFQs.
SOC will be required to update all customer contact info and follow up into the Diligent CRM program (Zoho CRM) All notes and activities must be entered and tracked.
Assist the CGO of Sales and BDMs with sales agreements, proposals, sales leads lists, as well as providing support to the sales team.
Will be required to assist in marketing campaigns
Utilize and manage the CRM system to manage sales campaigns and prospective customers.
Assist in researching target markets for optimal ways of promoting our services (ZOOM Info)
Manage and Coordinate All RFP projects and create timelines and distribute tasks to other departments as needed.
Coordinating sales orders to ensure new client on-boarding and process completion.
Providing administrative, technical, and clerical support to sales team
Maintaining and updating daily, weekly & monthly sales activity reports
Creating sales presentations and proposals to be used in customer meetings.
Type Correspondence, Obtain Information from Customers, Maintain Records, Reports and Files
Preparing communications and proofreading documents
Facilitating the promotion of company products and services
Collect data and maintain monthly sales commission reports and complete such reports for approval by management.
Order all company business cards for new hires & existing employees.
Organize ZOHO CRM for optimal use for CRD and Account Managers
Make changes to ZOHO CRM and New Client Checklists as needs change.
Update presentations & forms to be Diligent processes and branding.
Train new hires on CRM system
Performing other projects and tasks as necessary for the Sales Department.
Education, Skills and Qualifications:
- Bachelor's degree in Business Administration or related field
- Proven experience in sales operations or related roles
- Strong analytical skills with the ability to analyze complex data sets
- Proficiency in Microsoft Office Suite (Excel, PowerPoint, Word)
- Experience with CRM systems (e.g., Zoho) and analytics tools
- Knowledge of business analysis methodologies and tools
- Excellent communication skills, both written and verbal
- Strong project management skills with the ability to prioritize tasks and meet deadlines
- Ability to work collaboratively in a cross-functional team environment
This is a full-time position offering competitive compensation based on experience.
About Us
DILIGENT DELIVERY SYSTEMS is an established yet fast growing freight forwarding, transportation, and logistics provider with locations and partners throughout the country to better serve our clients. Check us out at www.diligentusa.com.
Founded in 1995, Diligent has been providing local and regional delivery services to several niche industries. We are expanding our services to enable our customers to use Diligent as a complete transportation provider. These services include: · Fulltime local and regional dedicated driver leasing positions · Over the Road, LTL, FTL shipments · Domestic and International Freight · Cartage and Small Package / Pallet Network Program.
We are proud to be an Equal Opportunity Employer.
Job Type: Full-time
Pay: $55,000.00 - $65,000.00 per year
Benefits:
- 401(k) matching
- Dental insurance
- Employee assistance program
- Flexible spending account
- Health insurance
- Health savings account
- Paid time off
- Vision insurance
Schedule:
- Monday to Friday
Work Location: In person
Job Summary
Full Time
Transportation
$57k-73k (estimate)
05/02/2024
08/28/2024
diligentusa.com
NORCROSS, GA
100 - 200
1994
LARRY BROWNE
$10M - $50M
Transportation
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About Diligent Delivery Systems
Established in 1994, Diligent has grown from one delivery driver in Dallas, Texas to more than 2,500 professional owner-operator drivers and trucks providing client services in metro, suburban and rural areas of America, one delivery at a time. The original founders knew that "outsourcing" was both cost-effective and hassle-free for auto dealerships, distributors, and wholesalers for the delivery of their parts and supplies. They were right, because today Diligent services hundreds of clients across the country from one driver to over 50 drivers in a single location and over a dozen different ...
industries. In 2001, new ownership began the quest of taking our company to new heights with alternative services and diversified the way we look at business. When it comes to service, we see our client's customers as our number one priority. In 2003, Diligent started a local hot shot service in Houston, TX. As our hot shot service started to grow, our customers requested additional services be implemented because of how well we serviced their delivery needs. At that time, Diligent created Diligent Direct, the ONE SOURCE RESOURCE for all transportation modes. Services included were, Dedicated Driver Leasing, Cartage pick up and delivery, Freight Forwarding, Air Freight, LTL and FTL, as well as Ocean Transport. These services began growing in shipments, and with the acquisition of experienced operational personnel, Diligent provided many of these customers with import and export services, allowing them the advantages of the alternative programs we had available. Today, with over 46 locations around the country and many partners and agents we rely on to help us get material from point A to point B, Diligent is one of the fastest growing Delivery and Freight Forwarding companies in the country.
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The job skills required for Sales Operations Coordinator include Presentation, Microsoft Office, Communication Skills, Project Management, PowerPoint, Business Development, etc. Having related job skills and expertise will give you an advantage when applying to be a Sales Operations Coordinator. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Sales Operations Coordinator. Select any job title you are interested in and start to search job requirements.
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
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Demonstrated experience as an account coordinator, sales assistant or similar role.
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Attend training & development sessions to understand the requirements of Sales, and be able to provide Sales with updates on new developments and tools.
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