SUMMARY

The Host/Hostess position is considered the face of each of the Dahl Restaurant Group locations. Most often, they are the first person our guests encounter. The Host/Hostess can make the guest dining experience a memorable one from the minute they walk in. It is imperative that our Hosts & Hostesses are professional in appearance and demeanor, and follow the DRG guidelines for greeting and communicating with all of our guests.

Essential Job Duties and Responsibilities:

• Directs and assists members and guests in locating their table as assigned.
• Manages the telephone communication to and from the desk.
• Carefully observes service provided to guests during the shift.
• Greets and seats guests, and prepares and maintains a waiting list during peak periods.
• Administrative support and duties as assigned by Restaurant General Manager
• Attends meetings, seminars and training courses as requested
• Stocks servers’ station with supplies when necessary
• Dusts chairs before and after meals.
• Cleans and stores child highchairs and booster seats if available.
• Takes packaged take-out orders to the reception stand for member pick-up.
• Fold napkins and breadbasket linens if necessary.

Knowledge, Skills, and Abilities:

• Excellent oral and written communications skills
• Professional and warm demeanor
• Ability to speak clearly and listen attentively to other employees, customers and managers.
• Ability to answer guest question clearly and concisely
• Ability to read and/or follow written and verbal instructions and implement at the same.
• Ability to apply common sense understanding to carry out instructions furnished in written or oral form.
• Ability to understand policies and procedures and to follow them.

Additional Information: This job description is not intended to be all-inclusive, and employees will also perform other reasonably related business duties as assigned by immediate supervisor and other management as required. Dahl Restaurant Group., reserves the right to revise or change job duties and responsibilities as the need arises. This job description does not constitute a written or implied contract of employment.

Job Types: Full-time, Part-time

Pay: $12.00 - $16.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Employee discount
• Flexible schedule
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Shift:

• Day shift
• Evening shift

Weekly day range:

• Monday to Friday
• Weekends as needed

Work Location: In person