SUMMARY

Our Assistant General Managers help lead and direct the daily operations of a restaurant and consistently deliver an exceptional guest and employee experience; lead and develop the front of house (FOH) and back of house (BOH) teams while fostering our Culture of Caring; and assist the General Manager (GM) in driving sales, managing costs, growing the business.

Essential Job Duties and Responsibilities:

• Organize, run and supervise smooth and efficient daily shifts (including opening and closing shifts), ensuring an exceptional guest and employee experience
• Provide guidance and leadership to hourly and management teams, ensuring adherence to company policies/procedures, as well as promoting the company culture
• Provide immediate response to customer issues and concerns, ensuring an excellent experience in our restaurant.
• Maintain proficiency in job functions of all FOH and BOH positions and provide active back-up support when business needs require
• Assist GM in managing costs, driving sales and growing the business in support of financial goals
• Partner with GM and management team to interview, hire, onboard, train, schedule, supervise and develop all FOH and BOH hourly employees (including proficient use of online applicant tracking, training and other HR systems and tools)
• Assist the General Manager with interviewing, hiring, onboarding, training, scheduling, supervising and/or developing the management team
• Monitor and provide feedback to all employees on an informal ongoing basis as well as during the formal review process.
• Perform opening sanitation checklist, pre-shift line check and shift walk-throughs
• Balance, pare and maintain security of all cash banks
• Prepare for and conduct pre-shift and other employee meetings
• Ensure repair and maintenance needs are addressed
• Ensure proper food storage, quality and presentation standards, including temperature controls
• Monitor and ensure the restaurant and the team’s compliance with all Company and restaurant policies (including but not limited to safety and sanitation regulations and alcohol management)
• Perform regular inventories of food, beverage and restaurant supplies and track high cost items; place food, beverage and restaurant supply orders; and accept and inspect deliveries
• Work with the Executive Chef/Owner and Sr. Management to develop training material and programs
• Other Duties as assigned

Knowledge, Skills, and Abilities:

• At least 5 years of fine dining restaurant experience, at a Management level or higher,
• Proven ability to foster teamwork across all departments in a restaurant
• Excellent oral and written communication skills
• Ability to multi task in a busy restaurant environment, managing all FOH/BOH tasks as necessary
• Excellent customer service skills
• Move and lift up to 10 pounds, frequently move and/or lift up to 25 pounds, occasionally move and/or lift up to 50 pounds
• Stand and walk for an entire shift and move safely through all areas of the restaurant, which may include stairs, uneven or slick surfaces.

Additional Information:

This job description is not intended to be all-inclusive, and employee will also perform other reasonably related business duties as assigned by immediate supervisor and other management as required. Dahl Restaurant Group., reserves the right to revise or change job duties and responsibilities as the need arises. This job description does not constitute a written or implied contract of employment.

Job Type: Full-time

Pay: $60,000.00 - $70,000.00 per year

Benefits:

• 401(k) matching
• Dental insurance
• Employee discount
• Health insurance
• Paid time off
• Vision insurance

Experience level:

• 5 years

Shift:

• 10 hour shift

Weekly day range:

• Every weekend
• Monday to Friday

Experience:

• Customer service: 5 years (Preferred)

Work Location: In person