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Universal Community Health Center is Hiring a Patient Navigator Near Los Angeles, CA
Description
The Patient Navigator will be responsible for patient/member outreach activities, including various campaigns related to improving the patient’s overall experience and compliance with office visits. This role is pivotal in guiding patients through their treatment journey. This role works as support to our Quality Assurance Specialist and will lead the remote patient monitoring program at UCHC.
Requirements
- Interpret and comply with quality assurance standards.
- Ensure ongoing abidance by industry regulatory and quality requirements.
- Documenting and reporting product or service quality levels.
- Complete health risk assessments as necessary.
- Monitor IPA data reporting requirements and upload all data to various IPA and payor data portals.
- Monitor all payer portals and respond to all insurance-driven requests for data, working with the clinical team as necessary to complete data requests.
- Conduct random chart audits for the clinical team.
- Data entry, Answer, refer and/or follow-up via telephone, fax, email and mail with patient questions related to the program and specific needs of the patients. Triage to the appropriate Care team.
- Maintains accurate documentation in google sheets or tracking logs.
- Performs routine specialized procedures, such as setting up the iHealth products for the patients under established protocols.
- Manages clinic inventories and medical supplies.
- Educates and advises patients on specific medical issues within established parameters to include obtaining prescription information.
- Directs patient flow following provider schedules/patient appointments.
- Coordinates routine office activities and administrative functions to support clinic activities.
- Other duties as assigned by QI Director
Job Qualifications
- College degree preferred, but not required if candidate has relevant work experience.
- Previous experience in member services/community outreach capacity; knowledge of regulatory requirements.
- Good verbal communication skills, including ability to effectively communicate with internal and external customers
- Knack for implementation of corrective action programs.
- Experience in eCW pressed, but not required.
- Superb computer competence, including experience with databases and Microsoft Office.
- Knowledge of QA terms, tools, and methodologies.
- Bilingual (English & Spanish) preferred.
Job Summary
Full Time
Social & Legal Services
$55k-77k (estimate)
04/27/2024
06/26/2024
uchcla.org
LOS ANGELES, CA
25 - 50
2009
RUMI POHWALA
<$5M
Social & Legal Services
Related Companies
About Universal Community Health Center
UCHC believes in health care for all people. Services are provided to anyone seeking care, regardless of race, medical plan, age, gender, ability to pay, or immigration status. Founded in 2009 by Dr. Edgar Chavez, UCHC is a technology-driven, recognized Patient-Centered Medical Home (PCMH) located in South Los Angeles, one of the most diverse and impoverished areas in the city. The PCMH model of primary care combines TEAMWORK + TECHNOLOGY to improve care, reduce costs, and ensures staff has the right tools for providing patient care. UCHC is also a Federally Qualified Health Center, meeting a ...
stringent set of requirements, including providing care on a sliding fee scale and operating under a governing board that includes patients. In 2019, UCHC received the HRSA Health Center Quality Leader award, recognizing the highest performing health centers nationwide. Our Service Primary Care Mens Health Womens Health Childrens Health Teen Health Senior Care Nutrition Counseling Prenatal/OB/GYN Mental Health Dermatology Care Ear, Nose, Throat Competitive Benefits Medical Providers Benefit Program Competitive Salary Paid Vacation (40 Hours Front-Loaded) Quality/Meaningful Use Bonus (Quarterly) Five (5) Days of for Educational Leave CME Reimbursement $1,500.00 Per Year Licensing and Certification Renewal Reimbursement. Baked in Administration Time Weekly Dedicated Medical Support Staff On-Site Leadership and Support All Employees Receive Holidays Observed 10 (In Accordance to Federal Holidays) Mileage Reimbursement (In Accordance to IRS) Health Benefits Dental and Vision 401K Retirement Plan Life & Voluntary Life Insurance Paid Sick Leave Bereavement Leave Jury Duty Leave Tickets at Work Program
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The following is the career advancement route for Patient Navigator positions, which can be used as a reference in future career path planning. As a Patient Navigator, it can be promoted into senior positions as an Operating Room Supervisor that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Patient Navigator. You can explore the career advancement for a Patient Navigator below and select your interested title to get hiring information.
If you are interested in becoming a Patient Navigator, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Patient Navigator for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Patient Navigator job description and responsibilities
Patient navigators guide patients and their families as they move through the health care system.
02/04/2022: Galveston, TX
Guide patients through the health care system and help them overcome barriers that prevent them from getting the care they need.
03/12/2022: Petersburg, VA
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Patient Navigator jobs
Find a nursing program and school that provides patient navigation courses.
01/27/2022: Vineland, NJ
Step 3: View the best colleges and universities for Patient Navigator.
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