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Guest Experience Specialist
Greco Properties Minneapolis, MN
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$51k-69k (estimate)
Full Time 1 Week Ago
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Greco Properties is Hiring a Guest Experience Specialist Near Minneapolis, MN


Greco Properties is looking for a Guest Experience Specialist for a diverse and unique community of guests at ElseWarehouse in Minneapolis, MN.

We are looking for a professional person who is outgoing, vibrant, engaging, hardworking, efficient, and who is very detail oriented to join our team. Micro managers, we are not. Therefore, we seek a self-starter who is responsive, engaged, and accountable as well as highly organized.

The Guest Experience Specialist will be the face of the property for all of our guests. They will oversee a variety of tasks to ensure the highest level of customer service in all guest relations, including but not limited to coordinating the details of the turnover process and promoting a strong sense of Community.

Minimum Responsibilities

The essential function is to assist the General Manager in ensuring all Guests are 100% satisfied from before they move in to the day they move out by consistently delivering enthusiastic and gracious service.

  • Coordinate the resident move-in experience from application to post-move-in
  • Organize on and off-site social events
  • Support Sales and Leasing
  • Maintain responsive and courteous communication with the residents, applicants, co-workers and vendors.
  • Manage all the day to day administration and organizational duties and tasks as assigned
  • Monitor and sort all incoming and outgoing packages and parcels
  • Respond and take action to resolve any issue impacting the regular day to day operations
  • Manage in-unit Housekeeping services
  • Contribute innovative ideas to the team for marketing the property and improving resident satisfaction
  • Post relevant content on Social Media
  • Other duties as assigned

Minimum Requirements

  • Professional, team player, dependable, outgoing, engaging with a positive attitude
  • Highly effective communicator
  • Manage multiple tasks simultaneously, detailed, organized and innovative
  • Due to the nature of our business, weekend, holiday, and/or evening hours may be required
  • Typical schedule is Tuesdays through Saturdays each week

Benefits:

  • Fully paid health/dental for employee
  • Cell phone stipend
  • 401k program with company match
  • Paid time off
  • Mileage reimbursement
  • Bonus potential
  • Free state of the art fitness center access

Greco Properties is an equal opportunity employer.

Job Summary

JOB TYPE

Full Time

SALARY

$51k-69k (estimate)

POST DATE

05/05/2024

EXPIRATION DATE

05/20/2024

HEADQUARTERS

CLERMONT, FL

SIZE

50 - 100

FOUNDED

2019

CEO

ANTHONY GRECO

REVENUE

$10M - $50M

INDUSTRY

Commercial Real Estate Brokerage & Management

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The following is the career advancement route for Guest Experience Specialist positions, which can be used as a reference in future career path planning. As a Guest Experience Specialist, it can be promoted into senior positions as a Client Service Specialist III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Guest Experience Specialist. You can explore the career advancement for a Guest Experience Specialist below and select your interested title to get hiring information.

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If you are interested in becoming a Guest Experience Specialist, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Guest Experience Specialist for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Guest Experience Specialist job description and responsibilities

A successful guest specialist must be able to properly greet guests and make them feel at home.

03/11/2022: Springfield, OR

Customer Service specialists should be able to see things from the customer’s viewpoint and provide feedback to the customer(s) as at when due.

12/28/2021: Vineland, NJ

Guest Experience Specialists lead their team members to accomplish day-to-day and big picture goals.

02/15/2022: Helena, MT

Guest specialists assume responsibility over safety of their guests and supervise other staff members when necessary.

01/30/2022: Eugene, OR

They organize and maintain the cleanliness of the front desk area at all times and lead guests to the appropriate department.

02/26/2022: Longview, TX

Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Guest Experience Specialist jobs

Compensation depends on work experience, job location, bonus, benefits and other factors.

01/15/2022: Pocatello, ID

Customer experience analysts may create and track metrics to quantify the customer experience.

03/17/2022: Fort Worth, TX

They are like puzzle pieces.

12/20/2021: Macon, GA

Customer experience specialists at B2C companies should have great writing and communication skills, with the ability to think creatively on a larger scope.

01/19/2022: Helena, MT

Customer experience specialists at these companies should be data-driven and focused on building relationships.

03/10/2022: Richmond, VA

Step 3: View the best colleges and universities for Guest Experience Specialist.

Butler University
Carroll College
Cooper Union
High Point University
Princeton University
Providence College