Description
Position Requirements and Skills for Follow-Up Specialist in Natick, MA:

• Business and/or sales experience required (with a proven track record)
• Must be highly motivated, embodying a "Go-Getter" attitude focused on serving and adding value
• Demonstrates our core values: Faith, Integrity, Teamwork, Respect, Commitment, Growth Projects professionalism in demeanor and appearance
• Proficient in connecting with a diverse range of personalities
• Strong phone skills essential for setting and closing appointments
• Familiarity with real estate-specific CRM and marketing/lead technologies preferred
• Thrives in a collaborative, impact-driven environment where individual efforts impact the overall success
• Displays entrepreneurial thinking, taking ownership in all job responsibilities
• Proficient in Google Docs and/or MS Office Suite (Word, Excel, PowerPoint) for intermediate tasks
• Exceptional written, grammar, and verbal communication skills for interaction at all organizational levels
• Excellent organization, planning, and problem-solving abilities
• Strong time management skills, meeting schedules and deadlines consistently
• Dependable and safety-conscious
• Self-motivated and results-oriented, with a track record of success
• Willingness to work occasional nights and weekends
• Dedication to providing exceptional customer service
• Embraces a hands-on, team-oriented approach to tasks and projects
• Skilled in relationship management and driving multiple tasks to successful completion
• Resourceful team player with a positive, solution-oriented mindset
• Comfortable in a fast-paced work environment
• Able to pass a criminal background check
• Strong attendance record

Responsibilities
Essential Duties and Responsibilities:
•Follow-up & respond to all sales leads generated in our system to increase sales
•Use the CRM daily to manage & update the pipeline of prospects and potential sales leads in a timely manner
•Build rapport with potential clients and help overcome objections to generate more sales
•Act as lead contact for all sellers and communicate efficiently and effectively with all parties involved
•Schedule and conduct appointments & negotiate a win/win solution for both parties
•Ability to quickly learn the real estate industry and the real estate-specific systems/technologies
•Keep up with local knowledge to answer questions clients may have and maintain our current marketplace position
•Communicate efficiently and effectively with all parties involved
•Willing to learn the industry and help us maintain and grow our marketplace position
•Attend business meetings and trainings as required
•Perform other administrative tasks and special projects as assigned
Qualifications
Experience (preferred or required):
•High School diploma and/or Associate's degree
•Previous call center experience in a sales environment is preferred
•A successful and proven sales history is preferred
•Self-motivation and drive required
•Strong working knowledge of Google Docs and MS Office including Word, Excel, Outlook, and PowerPoint