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Customer Service - Phone Representative **Location**
**California Warehouse - RDC | RC Willey**
10000 Alantown Dr #110
Roseville, CA 95678
**Description**
**Starting Pay: $18 Per Hour**
RC Willey Home Furnishings has been serving our community for 90 years. With a foundation built on trust, our employees get more than just a paycheck. We are committed to helping each other succeed and balance work with life responsibilities and opportunities. With benefits such as paid time off, flexible schedules, tuition reimbursement and a comprehensive health care plan, we only want the best for our team.
**WHAT YOU WILL GET:**
* Flexible, friendly work environment
* Paid Time Off Starting your first day
* Paid Holidays
* Excellent Employee Purchase Discounts
* A Tuition Reimbursement program
* Medical, Dental, Vision insurance including HSA, Life and Disability coverage and more
* Paid Parental Leave
* Annual Company Profit Sharing
* 401(k) with company match and more!
**WHAT YOU WILL BE DOING:**
* Receive and respond to customer calls regarding questions, concerns, delivery, sales and service issues
* Provide phone assistance to delivery, customer service and store departments
* Follow-up with customer issues and service requests in a timely and professional manner
* All other duties as assigned
**WHAT YOU WILL BRING ALONG:**
* Excellent communication, customer service, and problem-solving skills
* Must have the ability to handle difficult situations with customers
* Basic computer and typing skills needed
* Must be able to multi-task, pay attention to details and follow through with assigned tasks
* Must be dependable and self-motivated, and able to work with minimal supervision
**WE WILL HELP YOU SUCCEED** We provide onsite training and one on one coaching from our support staff. Overtime may be required depending on workload. To help keep our employees and customers safe, we perform a criminal background check and drug screen.
**Join Our Team!** Click on the link below to complete an application.
Full Time
$42k-52k (estimate)
05/05/2024
05/20/2024
rcwilley.com
SOUTH SALT LAKE, UT
1,000 - 3,000
1932
Private
LE SUN
$500M - $1B
Durable Manufacturing
RC Willey Home Furnishings owns and operates a chain of furniture, electronics, appliance, mattress, outdoor and flooring stores.
The following is the career advancement route for Customer Service - Phone Representative positions, which can be used as a reference in future career path planning. As a Customer Service - Phone Representative, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Service - Phone Representative. You can explore the career advancement for a Customer Service - Phone Representative below and select your interested title to get hiring information.