Your Role

The People & Engagement Technology team is a critical member of the People & Engagement - P&E (Human Resources) organization and is responsible for providing technical and functional leadership for multiple products in the HR Technology portfolio. It provides product and system solutions to support digital transformation, automation, application security, regulatory compliance, and end-user support. The Senior Manager, People & Engagement Technology will report to the Senior Director, People& Engagement Technology. In this role you will be a strategic leader that is solution-driven and results-oriented, and will work collaboratively across the enterprise (e.g., P&E COEs and leadership, enterprise IT, Analytics & Reporting, Planning, Finance, Agile Team) to evaluate vendor solutions, design, build, and implement technology solutions, and manage and enhance deployed applications.

Your Work

In this role, you will:

• Develop and evaluate new product concepts, designs, and/or enhancements to existing product design that reflect business and user needs.
• Stay updated on external market trends, new technologies, technology trends and competitors to bring innovative solutions to meet business needs.
• Provide input to new products, processes or standards in operational plans that will have some impact on the achievement of overall function results.
• Partner with P&E Technology leadership team to establish operational plans and measure through dashboard reporting to show progress, risks/opportunities, and results.
• Partner with business stakeholders and lead through influence to conduct strategic planning and create product roadmap. Define and drive product vision, roadmap, prioritization and plan functionality. ​
• Accountable as ‘quarterback’ for leading strategic and application development from concept to production, including partnering with COE stakeholders and providing oversight of end-to-end solution design, build, test, and deployment for scope of applications.
• Manage and execute product roadmap for multiple products to keep it on-track and under budget. Review backlog, risk and issue areas, and proactively plan mitigation.​
• Manage product lifecycle, from strategic planning to tactical activities, specifying requirements for current and future products.
• Manage product backlog and coordinate to plan product release schedule ensuring successful delivery by P&E Teach and IT teams.
• Partner with IT to manage and update P&E applications inventory.
• Support enterprise inorganic growth strategic and integration efforts.
• Lead business stakeholder discussions for planning - provide feasibility, effort and capacity needs and proactively raise risks for any potential impacts.​
• Influence and inform strategy in transforming and evolving the product and technology as a strategic thought partner.
• Articulate functional and technical trade-offs, and influence business stakeholders towards optimal solution delivery.​
• Lead, direct and review the work of a mid-size technology team who exercise latitude and independence in their assignments ensuring successful service delivery to COEs at the appropriate support levels.
• Responsible for building and growing a high performing team; supporting team through encouragement and by example.
• Build credibility as a thoughtful, creative, and effective communicator, having integrity and empathy, and passion.​
• Communicate with and influence senior leadership regarding matters of significant importance like solution design and prioritization of backlog.

QUALIFICATIONS

Your Knowledge and Experience

• Requires a college degree or equivalent and minimum 10-year prior relevant experience, including 4 years of management experience.
• Significant experience leading large, complex, enterprise-wide products and system implementations that have strategic importance to the organization.
• Deep knowledge of Product Management.
• Ability to apply Agile methodology.
• Understanding of Human Resources functions and business processes strongly preferred.
• Experience with Oracle HCM Cloud, ServiceNow, UltiPro, JIRA and other technologies strongly preferred.

Pay Range:

The pay range for this role is: $ 136400.00 to $ 204600.00 for California.

Note:

Please note that this range represents the pay range for this and many other positions at Blue Shield that fall into this pay grade. Blue Shield salaries are based on a variety of factors, including the candidate's experience, location (California, Bay area, or outside California), and current employee salaries for similar roles.

ABOUT BLUE SHIELD

Blue Shield of California’s mission is to ensure all Californians have access to high-quality health care at a sustainably affordable price. We are transforming health care in a way that genuinely serves our nonprofit mission by lowering costs, improving quality, and enhancing the member and physician experience.

To fulfill our mission, we must ensure a diverse, equitable, and inclusive environment where all employees can be their authentic selves and fully contribute to meet the needs of the multifaceted communities we serve. Our continued commitment to diversity, equity, and inclusion upholds our values and advances our goal of creating a healthcare system that is worthy of our family and friends while addressing health disparities, promoting social justice, and integrating health equity through our products, business practices, and presence as a corporate citizen.

Blue Shield has received awards and recognition for being a certified Fortune 100 Best Companies to Work, Military Friendly Employer, People Companies that Care, a Leading Disability Employer, and one of California’s top companies in volunteering and giving. Here at Blue Shield, we strive to make a positive change across our industry and communities – join us!

Our Values:

• Honest . We hold ourselves to the highest ethical and integrity standards. We build trust by doing what we say we're going to do and by acknowledging and correcting where we fall short.
• Human . We strive to be our authentic selves, listening and communicating effectively, and showing empathy towards others by walking in their shoes.
• Courageous . We stand up for what we believe in and are committed to the hard work necessary to achieve our ambitious goals.

Our Workplace Model:

Blue Shield of California is dedicated to making work-life balance a reality. Whether you prefer to work in an office or from home, we understand flexibility is more important than ever. That’s why Blue Shield is a hybrid company, offering you the opportunity to decide where you can do your best and most meaningful work.

Two ways of working: Hybrid (our default) and office

• Hybrid – In a business unit approved office a few times per year to 3 days per week, on average
• Office – In a business unit approved office 4 days a week, on average. If the role you’re applying for is deemed an “Essential Role,” the company has determined that the role can only be performed in a Blue Shield office or in the field and would require your to meet the office worker classification.

Physical Requirements:

Office Environment - roles involving part to full time schedule in Office Environment. Due to the current public health emergency in California, Blue Shield employees are almost all working remotely. Based in our physical offices and work from home office/deskwork - Activity level: Sedentary, frequency most of work day.

Please click here for further physical requirement detail.

Equal Employment Opportunity:

External hires must pass a background check/drug screen. Qualified applicants with arrest records and/or conviction records will be considered for employment in a manner consistent with Federal, State and local laws, including but not limited to the San Francisco Fair Chance Ordinance. All qualified applicants will receive consideration for employment without regards to race, color, religion, sex, national origin, sexual orientation, gender identity, protected veteran status or disability status and any other classification protected by Federal, State and local laws.