Attention Current Willamette University Employees: In order to apply for posted positions, please close this window and log into your Workday account and apply through the Career worklet.

Instructions for Applicants:

Please read the following carefully before beginning the online application process.

To be considered for employment at Willamette University, please complete our online employment application. Your application and all required attachments -- listed at the bottom of the page -- must be submitted for each individual job post that you are interested in applying for. If there is an application deadline, please ensure that your application is submitted by the deadline. Once you submit your application you will not be able to edit your application.

Position Summary:

The person in this position shares responsibility for providing customer service (via phone, email, zoom, or in person), and financial aid services (evaluating FAFSA's, awarding students, etc.) to all students attending PNCA. This position also supports overall financial aid processes for Willamette and PNCA by managing one financial aid program (student loans, federal/state grants, scholarships, etc.)

Reasonable Accommodations Statement:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.

JOB DESCRIPTION

* Greets incoming visitors to the office; responds to questions or redirects them to others, as appropriate. (shared responsibility)

* Answers main phone line; respond to questions as much as possible. (shared responsibility)

* Responds to student/parent inquiries via email. (shared responsibility)

* Generates and processes routine reports and/or routes output appropriately.

* Monitors incomplete student files and follows up with students as needed, tracking all interactions.

* Opens mail, date stamps, tracks, and routes appropriately.

* Evaluates applications for financial aid for PNCA students, determines eligibility, and awards federal, private, and institutional aid.

* Assumes responsibility for all processes associated with one of the university's aid programs (student loans, federal/state grants, scholarships, etc.)

* Liaison with PNCA admissions, registrar, student accounts offices, et al.

* Assists with annual Colleague set up.

* Responsible for conducting financial aid presentations on or off-campus, as needed.

* Performs other duties as assigned.

MINIMUM QUALIFICATIONS

* Bachelor's Degree.

* Two years of progressively responsible general clerical experience.

* Knowledge of personal computers and network applications.

Preferred Qualifications

* Prior Financial Aid experience

* Experience in Microsoft Office software

* Bilingual

Typical Work Schedule

Monday - Friday 8am to 5pm

Physical Demands & Working Conditions

Typical work is performed indoors in a normal office environment.

Review of applications will begin March 1, 2024; position will remain open until filled.

You will need to upload the following two documents as part of your application materials in the "My Experience" section labeled Resume:

* Cover letter addressing the required/desired qualifications and presenting any other applicant characteristics which deserve emphasis

* Current Resume

Incomplete applications will not be considered.

All University positions require that candidates submit to a criminal conviction record check prior to hire. Conviction does not automatically preclude candidates from being hired. Nature of conviction will be considered relative to the duties of the position.

Reasonable Accommodations Statement:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.

Willamette University is a nationally-renowned private liberal arts university with graduate programs in business, law, data science, and fine arts. Founded in 1842, Willamette is the first university established in the western U.S. located in the heart of the PNW. Campuses are located in both Salem and Portland, Oregon close to the Oregon Coast, Cascade Mountains, and vibrant cities of the Pacific Northwest.

The university motto, "Not unto ourselves alone are we born," captures the essence of this distinguished university. It speaks to the commitment to community service, to the extraordinary collaboration between faculty and students, and to the tradition of service and civic engagement that is typical of Willamette alumni.

Willamette University provides a highly-valued, well-rounded, and comprehensive benefits package to employees: Benefits Summary

If you need assistance applying for a job or have any questions on recruitment at Willamette, please contact our HR Department, hr@willamette.edu or call us at 503-370-6210.