2 Ventura Transfer Company Jobs near me
Ventura Transfer Company is Hiring a Customer Care Representative Near El Centro, CA
Job Location
El Centro Terminal - El Centro, CA
Salary Range
$22.00 - $27.00 Hourly
Description
The Customer Care Representative is responsible for order creation and communicating professionally, timely, and with concern for the companys internal and external customers.
Major Responsibilities
- Principal point of contact with assigned customers to take orders, communicate schedules, plan the logistics and resolve service issues
- Establish and maintain positive working relationships with customers by using proper etiquette; must represent the company in a professional manner
- Interface with customers ERP systems (e.g. SAP)
- Coordinate loads internally with other departments which includes but not limited to: Coordinating with Transportation for pick-ups/deliveries, coordinating with Transloading for heating/loading requirements, and coordinating with Depot for staging/loading/heating requirements
- Enter detailed information into Ventura system to create work orders/truck tickets.
- Responsible for producing or providing all required documentation to each Department in order for operating departments to properly perform their required tasks
- Provide POD and back-up documentation for any requested order
- Produce Material Handling invoices and work to ensure they are correct. This includes posting these orders in VTC system which must accurately maintain Customers inventory records
- Maintain positive and productive relationships with Customers and with all members of the Ventura teams
- Coordinate logistics with outside carriers
- Provide monthly inventories as prescribed per Customer request
- Other duties and projects as assigned
- Must be able to communicate in written English using proper grammar, punctuation, and spelling
- Must be well organized and have good follow-up skills
- Accurate and detail oriented
- Skilled at working diplomatically with customers and employees
- Good communicator. Able to communicate effectively in English both verbally and in writing
- Strong teamwork skills. Able to maintain positive and productive relationships with customers and fellow team members.
- Have a positive, non-argumentative, and well-mannered demeanor and be able to communicate effectively with customers and other team members
- Critical thinker, able to improve processes and procedures
- Able to work in a fast-paced environment with shifting priorities
- Able to work in an active office environment.
- Able to work odd hours or be on call from time to time.
- Able to sit down and work in front of a computer for long periods of time
While we look forward to a long and profitable relationship, you will be an at will employee of the Employer, which means the employment relationship can be terminated by either of us for any reason, at any time, with or without prior notice and with or without cause. This offer letter is not a contract of employment for any specific period of time. Any statements or representations to the contrary (and, indeed, any statements, verbal or in writing, contradicting any provision in this offer letter) should be regarded by you as ineffective.
Job Summary
Full Time
$41k-51k (estimate)
05/02/2024
05/15/2024
venturatransfercompany.com
PHOENIX, AZ
25 - 50
1869
Private
JESSE VASQUEZ
<$5M
Transportation
Related Companies
The following is the career advancement route for Customer Care Representative positions, which can be used as a reference in future career path planning. As a Customer Care Representative, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Care Representative. You can explore the career advancement for a Customer Care Representative below and select your interested title to get hiring information.
If you are interested in becoming a Customer Care Representative, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Customer Care Representative for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Customer Care Representative job description and responsibilities
They help customers with their queries and complaints.
01/08/2022: Anchorage, AK
Customer care representatives are the front-line of support for clients and customers and they help to ascertain that customers are satisfied with services, products, and features.
02/16/2022: Ventura, CA
That means that many traditional tasks handled by customer care representatives, such as submitting forms and changing appointments are being automated and controlled by cloud-based patient portals to add convenience to the patient experience.
01/03/2022: Cleveland, OH
Resolves customer questions and problems regarding accounts, payments, products, and services.
03/11/2022: San Antonio, TX
A customer care representative has the primary role of providing exemplary customer service to the clients of the organization.
01/21/2022: Ann Arbor, MI
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Customer Care Representative jobs
Some employers/recruiters usually require candidates for the customer care representative job to have acquired several years of professional and/or proven work experience as a customer care representative or support before they are hired.
02/01/2022: Pittsburgh, PA
Workers must be patient and polite, especially when dealing with difficult or angry customers.
02/04/2022: Binghamton, NY
Learn the basics, then move on to bigger things.
01/01/2022: Lubbock, TX
Customer care representatives need education, on-the-job training, and several soft skills and experience to succeed.
03/13/2022: Modesto, CA
Step 3: View the best colleges and universities for Customer Care Representative.
