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* Please note this is an in office position*
Sovereign Lending Group, a national direct lender, is celebrating over 17 years of service. We have been named by Inc. 5000 as one of the Fastest Growing Privately Held Companies in America for 10 years in a row.
We are growing and looking for a Call Center Associate to join our team!
Our Call Center Associates are the driving force of Sovereign Lending’s sales floor. In this role, you will be the first point of contact for our consumers who are searching for the best product that fits their needs.
Responsibilities:
A successful candidate will have the following skills and experience:
Benefits and Perks:
The hourly range below describes the minimum to the maximum hourly range for this position in the location listed. Sales positions may be eligible for sales incentives and in some instances a bonus plan, whereby total compensation should exceed the listed range depending on individual performance.
Hourly Range: $15.50 - $20.00 with Targeted Compensation Range: $49,000 OTE (Bonus)
We consider for employment and hire qualified candidates without regard to race, religious creed, religion, color, sex, sexual orientation, genetic information, gender, gender identity, gender expression, age, national origin, ancestry, citizenship, protected veteran or disability status or any factor prohibited by law in accordance with all applicable federal, and state laws. Candidates must possess authorization to work in the United States, as it is not the practice of Sovereign Lending Group, Inc. to sponsor individuals for work visas.
Applicants in need of special assistance or accommodation during the interview process or in accessing our website may contact us by sending an email to careers@slgmortgage.com. In your email, please include your name and preferred method of contact, and we will respond as soon as possible.
GlassDoor | Instagram | LinkedIn
Full Time
Ambulatory Healthcare Services
$41k-51k (estimate)
05/06/2023
05/14/2024
slgmortgage.com
COSTA MESA, CA
50 - 100
2005
Private
RICHARD MATROS
$10M - $50M
Ambulatory Healthcare Services
Sovereign provides mortgage refinancing, home equity loans and debt consolidation services.
The job skills required for Call Center Associate include Customer Service, Call Center, Work Ethic, etc. Having related job skills and expertise will give you an advantage when applying to be a Call Center Associate. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Call Center Associate. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Call Center Associate positions, which can be used as a reference in future career path planning. As a Call Center Associate, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Call Center Associate. You can explore the career advancement for a Call Center Associate below and select your interested title to get hiring information.
If you are interested in becoming a Call Center Associate, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Call Center Associate for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Call Center Associate job description and responsibilities
Managing large amounts of inbound and outbound calls in a timely manner.
03/21/2022: Norwich, CT
Following call center “scripts” when handling different topics.
04/23/2022: Santa Ana, CA
Identifying customers’ needs, clarify information, research every issue and providing solutions .
03/20/2022: Gary, IN
Call Center Associates are responsible for keeping records of all conversations in our call center database in a comprehensible way.
03/31/2022: Altoona, PA
They will listen to clients to understand the reason for their call, address all questions or complaints, and provide an accurate and efficient response.
02/10/2022: Bismarck, ND
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Call Center Associate jobs
Provide outstanding customer service.
02/10/2022: Twin Falls, ID
Update customer information as required.
05/05/2022: Miami, FL
Maintain confidentiality of information.
05/03/2022: Baltimore, MD
Observe proper call center etiquette.
03/24/2022: Lafayette, LA
Process and log incoming calls into the CRM system.
04/10/2022: Gulfport, MS
Step 3: View the best colleges and universities for Call Center Associate.