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Customer Service Rep
WHC Worldwide Indianapolis, IN
$37k-47k (estimate)
Full Time Just Posted
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WHC Worldwide is Hiring a Customer Service Rep Near Indianapolis, IN

Become part of the transportation revolution! zTrip is the leading airport transportation operation in the United States. We are looking for an experienced Customer Service Rep for our Indianapolis, IN office.

What we can do for you as a Customer Service Rep:

  • Health insurance
  • Paid time off
  • Dental insurance
  • 401(k)
  • Vision insurance
  • Flexible schedule
  • Life insurance
  • Remote - work 1 day in office
  • Hours Sunday – Thursday 5pm-11pm

Your Job Responsibilities of a Customer Service Rep:

  • Provide support to existing fleet of drivers.
  • Coordinate routing and ensure customers are picked up in a timely manner.
  • Data and trip entry for future reservations.
  • Assist management staff in the reviewing of driver performance.
  • Liaise with account managers to develop specific operational efficiencies.
  • Review pending orders and specific customers requests to ensure excellent customer service and customer experience

Qualifications for a Customer Service Rep:

  • High school diploma or equivalent.
  • Previous experience in routing or logistics preferred.
  • Good communication skills.
  • Proficiency in routing software and GPS.
  • Ability to adapt to changing priorities.

Keywords: driving, driver, customer service, dispatcher, dispatcher, data entry

Job Type: Full-time

Pay: $13.00 per hour

Benefits:

  • 401(k)
  • Dental insurance
  • Flexible schedule
  • Health insurance
  • Life insurance
  • Paid time off
  • Vision insurance

Schedule:

  • 8 hour shift

Work Location: In person

Job Summary

JOB TYPE

Full Time

SALARY

$37k-47k (estimate)

POST DATE

05/16/2024

EXPIRATION DATE

09/11/2024

WEBSITE

whcworldwide.com

HEADQUARTERS

Kansas City, MO

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The job skills required for Customer Service Rep include Customer Service, Futures, Life Insurance, Data Entry, Transportation, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer Service Rep. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer Service Rep. Select any job title you are interested in and start to search job requirements.

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The following is the career advancement route for Customer Service Rep positions, which can be used as a reference in future career path planning. As a Customer Service Rep, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Service Rep. You can explore the career advancement for a Customer Service Rep below and select your interested title to get hiring information.

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If you are interested in becoming a Customer Service Rep, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Customer Service Rep for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Customer Service Rep job description and responsibilities

Customer service representatives (CSRs) are the front-line support within organizations that sell products and services to consumers and businesses.

12/29/2021: Chicago, IL

The best CSRs are genuinely excited to help customers.

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Customer service reps may use a variety of tools as part of their role.

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At banks, customer service reps may need to have some former experience handling money and making change.

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Customer service representatives work with a business’ customers to handle complaints, take orders, process returns, or solve problems.

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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Customer Service Rep jobs

Communicate as efficiently as possible.

02/24/2022: Springfield, MO

Don’t worry about acquiring expensive gear; focus on the learning first.

02/10/2022: Helena, MT

Must be a quick learner and nimble with a strong ability to multitask and must be familiar with online retail customer service practices.

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A commitment to providing great customer experiences by working with enthusiasm, energy and pace.

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A strong Customer Service Background and entry level Accounting skills.

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Step 3: View the best colleges and universities for Customer Service Rep.

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