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Sales Operations Manager
TaskUs New Braunfels, TX
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$109k-147k (estimate)
Full Time 4 Days Ago
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TaskUs is Hiring a Sales Operations Manager Near New Braunfels, TX

About TaskUs: TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies, helping its clients represent, protect and grow their brands. Leveraging a cloud-based infrastructure, TaskUs serves clients in the fastest-growing sectors, including social media, e-commerce, gaming, streaming media, food delivery, ride-sharing, HiTech, FinTech, and HealthTech.
The People First culture at TaskUs has enabled the company to expand its workforce to approximately 45,000 employees globally. Presently, we have a presence in twenty-three locations across twelve countries, which include the Philippines, India, and the United States.
It started with one ridiculously good idea to create a different breed of Business Processing Outsourcing (BPO)! We at TaskUs understand that achieving growth for our partners requires a culture of constant motion, exploring new technologies, being ready to handle any challenge at a moment's notice, and mastering consistency in an ever-changing world.
What We Offer: At TaskUs, we prioritize our employees' well-being by offering competitive industry salaries and comprehensive benefits packages. Our commitment to a People First culture is reflected in the various departments we have established, including Total Rewards, Wellness, HR, and Diversity. We take pride in our inclusive environment and positive impact on the community. Moreover, we actively encourage internal mobility and professional growth at all stages of an employee's career within TaskUs. Join our team today and experience firsthand our dedication to supporting People First. Do you have what it takes to become a Sales Operations Manager?
  • Job Description
  • As a BPO Sales Operations Manager, you will:
    • Manage, coach, and mentor the Sales Support team to ensure the seamless performance of sales administrative processes;
    • Maintain and manage the knowledge transfer on the usage of sales tech tools;
    • Maintain and manage relevant sales data from sales tools (i.e., Salesforce and others);
    • Support the onboarding process and requirements of CCO new hires;
    • Leverage sales tools including the sales enablement platform to track key activities and create process improvements;
    • Work closely with the Sales Analytics team in using reports and dashboards to identify trends and discover areas needing improvements;
    • Roll out process improvements and sales process updates;
    • Own the end-to-end process of tracking the sales funnel and operational metrics, and delivering regular insights to the business;
    • Create and maintain a solid sales process to support the team to work efficiently and effectively by enabling the team to work smarter, and create opportunities and grow existing clients;
    • Collaborate with the leadership and support team to ensure data hygiene and process streamlining; and
    • Support the company's sales strategies to ensure profitability and continued revenue growth.
Requirements:
  • At least two years of BPO experience in a relevant position, along with some people management experience
  • Ability to work flexible hours
  • Proficiency in Microsoft Excel and PowerPoint, and Google Suite
  • Understanding of end-to-end sales process
  • Operations and Performance Management
  • Data analysis
  • Salesforce process and management
  • Excellent interpersonal and communication skills
  • Knowledge in creating sales reports and analysis, optimizing sales process, and presenting business reviews and performance
How We Partner To Protect You: TaskUs will neither solicit money from you during your application process nor require any form of payment in order to proceed with your application. Kindly ensure that you are always in communication with only authorized recruiters of TaskUs.
DEI: In TaskUs we believe that innovation and higher performance are brought by people from all walks of life. We welcome applicants of different backgrounds, demographics, and circumstances. Inclusive and equitable practices are our responsibility as a business. TaskUs is committed to providing equal access to opportunities. If you need reasonable accommodations in any part of the hiring process, please let us know.
EEO: TaskUs is proud to be an equal opportunity workplace and is an affirmative action employer. We celebrate and support diversity; we are committed to creating an inclusive environment for all employees. TaskUs people first culture thrives on it for the benefit of our employees, our clients, our services, and our community.
We invite you to explore all TaskUs career opportunities and apply through the provided URL https://www.taskus.com/careers/ .

Job Summary

JOB TYPE

Full Time

SALARY

$109k-147k (estimate)

POST DATE

04/29/2024

EXPIRATION DATE

05/15/2024

WEBSITE

taskus.com

HEADQUARTERS

NEW BRAUNFELS, TX

SIZE

100 - 200

FOUNDED

2008

CEO

BRYCE MADDOCK

REVENUE

$200M - $500M

INDUSTRY

IT Outsourcing & Consulting

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About TaskUs

TaskUs is a different breed of BPO. We are a collective of highly capable humans, who understand how to deploy technology and data to best serve your purpose. From Digital CX to Content Security, Data & AI Operations, Consulting, and anything in between, we consider ourselves responsible for protecting our partners interests and supporting their long term success through innovation and technology - powered by ridiculously smart people. TaskUs partners with the worlds most innovative and disruptive brands to protect what matters most and to thrive in an ever changing world.

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The following is the career advancement route for Sales Operations Manager positions, which can be used as a reference in future career path planning. As a Sales Operations Manager, it can be promoted into senior positions as a Sales Director - Medicare Products that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Sales Operations Manager. You can explore the career advancement for a Sales Operations Manager below and select your interested title to get hiring information.

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If you are interested in becoming a Sales Operations Manager, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Sales Operations Manager for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Sales Operations Manager job description and responsibilities

Responsible for managing the operations of the team.

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Assists with their day to day systems needs to ensure they can perform their roles efficiently and effectively.

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Supervise sales reps and other operational specialists to ensure things run smoothly.

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They also direct and coordinate the operations of sales personnel to ensure compliance with sales objectives.

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Build and administer sales processes and workflows that enable creative thinking of an organization, all while driving accountability, revenue, brand and overall growth.

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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Sales Operations Manager jobs

Creating, communicating and compensating understandable goals.

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Getting Accurate Visibility of the Sales Team Performance.

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Minimum 7 years’ experience with enterprise software sales operations.

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Experience with Sales Enablement tools such as Clary, Gong, Groove.co.

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3-5 years experience with a strong command of Sales Cloud and experience with Lightning.

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Step 3: View the best colleges and universities for Sales Operations Manager.

Butler University
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