About TaskUs: TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies, helping its clients represent, protect and grow their brands. Leveraging a cloud-based infrastructure, TaskUs serves clients in the fastest-growing sectors, including social media, e-commerce, gaming, streaming media, food delivery, ride-sharing, HiTech, FinTech, and HealthTech.
The People First culture at TaskUs has enabled the company to expand its workforce to approximately 45,000 employees globally. Presently, we have a presence in twenty-three locations across twelve countries, which include the Philippines, India, and the United States.
It started with one ridiculously good idea to create a different breed of Business Processing Outsourcing (BPO)! We at TaskUs understand that achieving growth for our partners requires a culture of constant motion, exploring new technologies, being ready to handle any challenge at a moment's notice, and mastering consistency in an ever-changing world.
What We Offer:At TaskUs, we prioritize our employees' well-being by offering competitive industry salaries and comprehensive benefits packages. Our commitment to a People First culture is reflected in the various departments we have established, including Total Rewards, Wellness, HR, and Diversity. We take pride in our inclusive environment and positive impact on the community. Moreover, we actively encourage internal mobility and professional growth at all stages of an employee's career within TaskUs. Join our team today and experience firsthand our dedication to supporting People First.
What can you expect in a Global VP of Operations (Healthcare) role with TaskUs: In this position, you will play a pivotal role in overseeing and optimizing the operational aspects of our healthcare services on a global scale. You will be responsible for driving strategic initiatives, ensuring compliance with industry regulations, and fostering a culture of continuous improvement. The successful candidate will possess a deep understanding of healthcare operations, a track record of successful leadership, and the ability to collaborate across diverse teams.
Key Responsibilities:

• Strategic Leadership:

Develop and execute a strategic vision for global healthcare operations that aligns with the company's overall objectives.
Drive initiatives to enhance operational efficiency, reduce costs, and improve service quality.

• Operational Oversight:

Oversee end-to-end healthcare operations, optimizing workflows and improving overall performance.
Ensure compliance with healthcare regulations and industry standards, staying abreast of changes and proactively implementing necessary adjustments.
Collaborate with internal stakeholders to streamline processes and enhance service delivery capabilities.

• Client Relationship Management:

Collaborate with clients to understand their unique needs and expectations, ensuring the delivery of high-quality services that exceed client satisfaction.

• Team Leadership and Development:

Provide strong leadership to global operations teams, fostering a culture of collaboration, innovation, and accountability.
Develop and mentor a high-performing team, promoting professional growth and succession planning.

• Performance Metrics and Analytics:

Establish and monitor key performance indicators (KPIs) to measure and improve operational performance.
Utilize data analytics to identify trends, make informed decisions, and drive operational excellence.

• Continuous Improvement:

Champion a culture of continuous improvement by implementing best practices, process optimizations, and technology enhancements.
Identify opportunities for innovation and automation to enhance operational efficiency.
Do you have what it takes to become a Global VP of Operations (Healthcare) ?
Requirements:

• At least 8-10 years proven experience in a senior leadership role in Operations, managing healthcare programs/accounts (payer, provider and ancillary healthcare), within the BPO industry or large business or enterprise.
• Experience in running large scale (~1,000 employees) healthcare operations across multiple countries.
• In-depth knowledge of healthcare industry regulations, compliance requirements, and emerging trends.
• Strong financial management and budgeting skills, with the ability to make sound business decisions based on data and statistics.
• Demonstrated success in driving global sales strategies and achieving revenue targets.
• Excellent communication and interpersonal skills, with the ability to build and maintain strong client relationships.
• A "people first" leadership style, with excellent communication, interpersonal, and leadership skills.
• The ability to leverage the latest technology to enhance the growth of our organization.
• A thorough understanding of organizational behavior, workforce planning, metrics, and analytics.Preferably with Healthcare or Business certification.How We Partner To Protect You: TaskUs will neither solicit money from you during your application process nor require any form of payment in order to proceed with your application. Kindly ensure that you are always in communication with only authorized recruiters of TaskUs.
  DEI: In TaskUs we believe that innovation and higher performance are brought by people from all walks of life. We welcome applicants of different backgrounds, demographics, and circumstances. Inclusive and equitable practices are our responsibility as a business. TaskUs is committed to providing equal access to opportunities. If you need reasonable accommodations in any part of the hiring process, please let us know.
  EEO: TaskUs is proud to be an equal opportunity workplace and is an affirmative action employer. We celebrate and support diversity; we are committed to creating an inclusive environment for all employees. TaskUs people first culture thrives on it for the benefit of our employees, our clients, our services, and our community.
  We invite you to explore all TaskUs career opportunities and apply through the provided URL https://www.taskus.com/careers/ .