Salary: $120,000.00 - $170,000.00 Annually
Location : Long Beach
Job Type: Full-Time
Remote Employment: Flexible/Hybrid
Job Number: LB - ISO
Department: City of Long Beach
Opening Date: 04/04/2024
Closing Date: 5/5/2024 11:59 PM Pacific
About the Position
City of Long Beach, CA
Information Systems Officer - Business Intelligence
The Information Systems Officer position reports directly to the Enterprise Information Services Bureau Manager and oversees the Business Intelligence Division which is currently comprised of five team members. The position is part of TID's management team which leads and advises Long Beach to effectively respond to a rapidly evolving technology environment. The Business Intelligence Division is responsible for the system administration of several systems related to reporting, data management, and payment technologies. Examples of these systems include iNovah, Kubra, and Simpler Systems. The primary focus of this position is to provide effective data management and oversee the planning, acquisition, deployment, and ongoing support of these systems. The team also provides database administration support for Oracle databases, develops data integrations between various internal and external systems, and partners with other technical resources on projects. Specific responsibilities of the position include but are not limited to:

• Plans, organizes, and directs the activities of Business Intelligence division staff, i.e., the Business Intelligence and Payment Systems teams, including managing allocation of staff and resources, hiring, staff development, mentoring, and performance management.
• Responsible for the overall system administration and support for systems supported by the division including the planning and management of system upgrades.
• Responsible for data requests, data integrations, data warehousing, business intelligence (reporting), technical support, technical system design, and workflow automation.
• Works with department stakeholders to ensure an accurate understanding of technology needs.
• Provides a leadership role for data transformation and integrations.
• Assists with negotiating contracts for goods and services with third-party vendors.
• Ensures compliance with IT standards, policies, and procedures.

Ideal Candidate
The ideal candidate for this position is a seasoned technologist with robust leadership experience. They are organized, thinks "big picture", and comfortable staying abreast with current technology trends. The candidate must be an exceptional communicator that can establish and maintain relationships with a broad set of stakeholders. Technical acumen, leadership, and communication are key qualities for this role. Success in this position will require a deep understanding of data management and a willingness to leverage cloud-based solutions.
Minimum Qualifications

Five (5) years of increasingly responsible experience in technology management and system administration of enterprise systems. Three (3) years of which served as experience in a supervisory or lead capacity.
A bachelor's degree from an accredited college or university. Related experience beyond the minimum requirement may be substituted for required education on a year-for-year basis.
Desirable Qualifications:

• A master's degree
• Professional certifications
• Knowledge of data management and data governance principles
• Knowledge of information management practices, system development lifecycle management, IT service management, and IT infrastructure library frameworks.
• Knowledge of business ecosystems such as: Software as a Service (SaaS), Infrastructure as a Service (IaaS), Platform as a Service (PaaS), Service Oriented Architecture (SOA), Application Programming Interfaces (API), and Open Data concepts.

Supplemental Information
To learn more about this job opportunity, click
To be considered for this opportunity applicants must submit an online application, including resume and cover letter, that reflect the scope and level of their current/most recent positions and responsibilities. Also, each applicant must complete the supplemental questions to be considered for this position.
Background Requirement: Applicants will undergo a LiveScan, background check and reference checks upon request after receiving a conditional offer of employment. If the requested information is not furnished in a timely manner, applicants will not qualify for further consideration.
Please see job announcement for details.
01

Where did you hear about this job opportunity?

• Careers in Govt
• City of Long Beach's website
• CPS HR Website
• DICE
• Email outreach
• Governmentjobs.com
• Indeed
• LinkedIn
• Municipal Information Systems Association of California
• Women in Technolgoy
• Other

02

If you answered "Other" in the previous question, please specify.
03

Describe your experience supporting enterprise payment systems.
04

Describe your experience using and supporting business intelligence tools.
Required Question