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JOB SUMMARY:Maximize customer operational performance and customer satisfaction by providing technical advice, problem solving resources, answers to questions, status updates and working to meet customer deadlines for commercial aircraft engine repair.
ESSENTIAL FUNCTIONS:
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WORKING AT BPAERO:
At BP Aero Engine Services (BP Aero) we hire, train, develop and lead a robust team of highly technical workers that perform complex and technical repairs on gas turbine engines. We are a certificated FAA repair station located in Irving, Texas. We operate in the Aerospace field working with the airlines, engine overhaul shops as well as original manufacturers such as GE, CFM and Rolls Royce. We are a local privately held business right in Irving, TX and we have been in business since 2010. We offer a “family style” environment in a large corporation setting with ample opportunities for individual growth at all levels. Come join the BP Aero family and watch your career soar!
BP Aero is committed to providing a safe and healthy workplace and promoting the health and well-being of its employees. Employment opportunities at BP Aero are open to all qualified applicants solely on the basis of their job-related experience, knowledge, skills and abilities. BP Aero complies with all applicable federal, state and local laws with regard to equal employment opportunity.
Full Time
Durable Manufacturing
$55k-71k (estimate)
03/02/2024
05/28/2024
bpaero.com
IRVING, TX
50 - 100
2008
MICHAEL A WALSH
$5M - $10M
Durable Manufacturing
BP Aero consists of three companies: BP Aero Engine Services: FAA/EASA 145 Repair Station providing lease return services hospital shop and field service repairs for the following commercial aircraft engines: CFM56, V2500, CF34, CF6-80, PW4000. BP Aero Services: FAA/EASA/CAAC 145 Repair Station w/ Accessory, Engine and Airframe Components Rating. BP Aero performs inspect, repair, and overhaul services on CFM56/CF6-80/ PW4000/CF34-8/GE90/V2500 components including Tubes, Manifolds, Cases, Frames, LLP's, Heat Exchangers, Sensors and Lube Pumps. Special process include: Machining, Thermal Spray, ...
HVOF, Heat Treat, Brazing, Welding, Painting and Anodize BP Aerospace: The leading provider of Engine Disassembly with CFM56-3/5/7, V2500, PW4000, CF6-80 and CF34-8 engine models covered. Located on DFW Airport adjacent to the FED Ex Distribution Facility. BP also offers customers with warehousing for North American product placement.
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The job skills required for Customer Service Manager include Customer Service, Customer Satisfaction, Problem Solving, Scheduling, Communication Skills, Microsoft Office, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer Service Manager. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer Service Manager. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Customer Service Manager positions, which can be used as a reference in future career path planning. As a Customer Service Manager, it can be promoted into senior positions as a Customer Service Senior Manager that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Service Manager. You can explore the career advancement for a Customer Service Manager below and select your interested title to get hiring information.
If you are interested in becoming a Customer Service Manager, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Customer Service Manager for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Customer Service Manager job description and responsibilities
As a Customer Service Manager, your most important role is leading and motivating a team of staff to ensure they’re giving the best customer service possible.
02/02/2022: San Antonio, TX
They develop and implement standards effective in sustaining the relationship between an organization and its clients.
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Support the customer service team in resolving escalated issues or complaints and ensuring prompt turnaround for all service requests with consistent quality.
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Customer service managers oversee teams of customer service representatives.
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Determine operational strategies by conducting needs assessments, performance reviews, capacity planning, productivity, quality, and customer-service standards.
02/10/2022: Youngstown, OH
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Customer Service Manager jobs
They need to know how to attain key metrics such as service levels and use tools such as workforce management to manage productivity.
02/11/2022: Austin, TX
Customer service managers generally need a bachelor’s degree.
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Although certifications are not essential for this position, many customer service managers pursue optional credentials.
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They should know how to set customer service goals, use CRM tools and build teams.
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Customer service managers with good listening skills can easily pay attention to the customer to understand what they are actually saying.
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Step 3: View the best colleges and universities for Customer Service Manager.