Auto req ID: 23363
Title: Quality Lead
Job Function: Manufacturing
Location: PILGRIM
Company: Harley-Davidson Motor Company
Full or Part-Time: Full Time
Shift: SHIFT1
At Harley-Davidson, we are building more than machines. It's our passion and commitment to continue the evolution of this storied brand, and heighten the desirability of the Harley-Davidson experience. To keep building our legend and leading our industry through innovation, evolution, and emotion we need the best and brightest talent. We stand for the timeless pursuit of adventure. Freedom for the soul. Are you ready to join us?
Our Powertrain Operations facility, located on Pilgrim Road in Menomonee Falls, WI, is where the "jewel" of the motorcycle comes to life. Pilgrim Road employees produce engines and transmissions for the final assembly plant in York, Pennsylvania, as well as transmissions, and replacement parts for sale through Harley-Davidson® Genuine Motor Parts and Accessories business. Join our team as a Quality Lead and help build the world's most sought-after motorcycles.
Job Summary
The Quality Lead position is the key contact for business data analytics and providing support and guidance to functional areas related to quality. Demonstrates specialized depth and / or breadth of expertise in the uniform application of engineering cosmetic standards and guides and influences manufacturing organization.
Job Responsibilities

• Collect data and perform operational analysis on manufacturing processes to correlate to product design and functional specifications.
• Evaluate weekly warranty data to establish countermeasures for Emerging and Top Issues quality concerns.
• Evaluate manufacturing Quality Key Performance Indicators (KPIs) for the facility; First Pass Yield (FPY), Scrap, and Conditions per Hundred (CPH).
• Taking a lead role in troubleshooting, problem solving, failure analysis, root cause, and corrective action processes as related to process non-conformances and continuous improvement.
• Facilitate improvement activities using established problem-solving methods (CAR, PPS, Red X, QMR, DOE).
• Maintain a presence on the shop floor for effective communication with process owners.
• Effectively communicates complex information regarding quality performance to manufacturing front line personnel and staff stakeholders.
• Participate in the creation of manufacturing controls and equipment qualification validation plans, validation protocols and reports, and their implementation.
• Support auditing of production processes to function in compliance to the ISO9000 standards.
• Provide support for nonstandard process as needed in the production areas.
• Track and manage capital expenditures for quality improvement projects.
• Advises others on methods of resolving quality problems and exchanges information with other quality personnel.
• Coordinates component and process improvement activities with Supplier Quality and Resident Engineering.
• Coordinate Weekly Audit of Warranty Engine Return Authorization.
• Track Warranty Authorizations to support effective countermeasures.
• Communicate warranty concerns with shop floor personnel.
• Awareness of Redzone functionality with digital manufacturing scoreboards to provide real-time quality performance.
• Performs all other duties as assigned.

Education Requirements
Bachelor's Degree Preferred
Experience Requirements

• Typically requires a minimum of 8 years of related experience.
• Demonstrated ability to understand GD&T
• Soft Skills
• Fair, Honest, Positive, Creative
• Strong problem solving skills.

Harley-Davidson is an equal opportunity employer that continues to build a culture of inclusion, belonging and equity through our commitment to attracting and retaining diverse talent from all backgrounds, without regard to race, color, religion, sex, sexual orientation, national origin, gender identity, age, disability, veteran status or any other characteristic protected by law. We believe in fairness and providing a level playing field for all. We foster a culture that thrives on diverse perspectives and contributions to ignite the creativity and innovation to fuel our business and enhance the employee and customer experience.
The pay range shown represents the national average pay range for this role. Your pay may be more or less than the stated range and is dependent on your geographic location and level of experience.
We offer an inclusive compensation package for all full-time salaried employees including, but not limited to, annual bonus programs, health insurance benefits, a 401k program, onsite fitness centers and employee stores, employee discounts on products and accessories, and more. We welcome everybody to join our family and be united no matter who you are or where you come from. Learn more about Harley-Davidson here.
Applicants must be currently authorized to work in the United States.
Direct Reports: No
Travel Required: 10 - 25%
Pay Range: 112,400 - 174,200
Visa Sponsorship: This position is not eligible for visa sponsorship
Relocation: This position is not eligible for relocation assistance