Job Description: Take food and beverage orders while delivering excellent customer service.Retrieve and serve alcoholic, non-alcoholic beverages and food orders to guest tables according to Hotel specifications, courteously and efficiently. Anticipate guests’ needs, respond promptly, and acknowledge all guests and ensure guest satisfaction.Collect and process payments. Assist in the cleanliness and maintenance of the Restaurant area and equipment.Monitor and maintain cleanliness, sanitation, and organization of assigned work areas.Perform side duties and other duties as assigned. REQUIRED SKILLS, KNOWLEDGE AND ABILITIES: Knowledge of Memphis and Shelby county health codes; in possession of a current ABC Permit or willing to go through the process of obtaining permit within 60 days of employment; proven work experience as a wait staff member in a full service restaurant is preferred; excellent knowledge of guest service and attentiveness and patience for guests; positive, engaging personality and professional appearance; outstanding interpersonal, communication and presentation skills; basic math and computer skills; familiarity with cash registers and ordering information systems; ability to work quickly and accurately under constant pressure of often conflicting deadlines and numerous interruptions; ability to maintain confidentiality; reading skills to understand and interpret regulations, policies and procedures; ability to put out stock or dining room needs as directed by manager and or supervisor; knowledge of restaurants stock and equipment; skill to operate and maintain restaurant equipment located in assigned bar or restaurant; ability to work and maintain a safe work area; ability to follow operating procedures on equipment in a safe manner. PHYSICAL REQUIREMENTS: Ability to stoop, reach, walk and stand for long periods; ability to lift boxes weighing up to 25lbs; speak clearly and distinctly. SPECIAL CONDITIONS: Uniform is required; must follow and have knowledge of health codes and requirements. CONDITIONS OF EMPLOYMENT: Work flexible hours, holidays, weekends, and overtime as required; ability to maintain confidentiality; no smoking or eating in the work area. APPLICATION PROCESS: Please apply online at www.gracelandjobs.com. Must be able to pass a background check and pre-employment drug test. We are an equal opportunity employer. This position will remain open until filled.