• Recruit program participants through social media, outreach activities, and from partner agencies.
• Sit down with a potential participant to determine eligibility for the program.
• Customize a service plans for program participants using program model service components.
• Help participants progress through their service plan using funded and unfunded activities aimed at preparing participants for unsubsidized employment.
• Build strong, mutually beneficial relationships with employers to identify job openings and assist in developing and implementing hiring, retention and wage progression plans.
• Administrative duties including conducting recruitment wrap up services, training completion, exit interviews, and assisting in filing for tax credits.
• Report creation and submission, as needed for the Funding Source requirements, with critical need for accurate and timely reporting. 
• Daily clerical tasks including data tracking for daily registrations/enrollments, status changes, exits/terminations and post exit MIS in the division’s operating system.
• Gather data, analyze, and report on program success, including adjusting goals and strategies as appropriate.

• Follow highly detailed instructions, program regulations and guidelines
• Skills to synthesize information from a variety of sources to draw conclusions and an ability to communicate information (verbally and in writing) in a respectful manner that ensures full comprehension for all parties 
• Exceptional data entry skills, ensure accurate and timely collection of data into appropriate MIS databases for adherence to policies and in accordance with established procedures and processes
• Ability to develop excellent customer relationships and well as assess needs, meet standards for service and evaluate customer satisfaction 
• Exceptional communication and writing skills
• Ability to adapt to business needs and work well under pressure 
• Ability to organize individual work tasks and outcomes and meet deadlines
• Effective problem-solving and conflict resolution skills 
• Embrace technology, good working knowledge of office machine technology, ability to learn new software.
• Ability to work remotely and engage customers from various virtual and tele platforms.
• Demonstrated commitment to valuing diversity and contributing to an inclusive working and learning environment.
• Ability to meet and exceed deadlines on the daily administrative tasks involved in the job.
• Excellence in creating administrative results demonstrating accuracy, punctuality and compliance.

• Integrity: Stay true to our mission, purpose, and vision; act in harmony with our beliefs and values; gain trust while respecting boundaries; keep commitments, hold ourselves and others accountable. 
• Courage: Take smart risks and challenge status quo; challenge actions inconsistent with organization’s values; speak up, even when uncomfortable; perform heroic actions advocating for those the organization serves. 
• Generosity: Extend hospitality, appreciation, and have dedication to serve others; seek what is best for the organization rather than self; act humbly; treat everyone with kindness and dignity. 
• Visionary: Embrace an entrepreneurial spirit; pioneer new ideas and demonstrate curiosity; embrace failure to break boundaries and learn rapidly; be willing to do things differently; adapt, stay nimble, simplify.
• Leadership: Humbly guide and lead others to make a positive difference; contribute to the larger good; share knowledge; commit self and others to professional growth; be a life-long learner; engage in open communication. 
• Excellence: Perform with integrity to ensure accurate and competent results with a positive impact; extend beyond minimum expectations; consider other points of view; think critically and problem solve via root causes.

• High School Diploma or GED
• Minimum one-year of experience working with workforce development, social services, job placement, job development, sales, job coaching, employment and training, or related field.
• Requires advanced level use of: Microsoft Word, Excel, PowerPoint, and Outlook; LinkedIn, and other business-related networking applications, as appropriate.
• Must be able to work in a culturally diverse and fast-paced environment and demonstrate a commitment to diversity, equity and cultural competency.
• Daily availability of personal vehicle or alternate method of transportation sufficient to meet the daily transportation requirements of the position is a condition of employment. Copies of driver’s license and auto liability insurance coverage is required for personnel file at time of hire and annually thereafter. 

• A Bachelor’s Degree in: Business Administration, Human Resources, Social Work, Communication, Workforce Development, Psychology, or Sociology. Appropriate work experience may be substituted for the education requirement. 
• Certified Workforce Development Professional (CWDP).
• Demonstrated success working in a performance based system.
• Demonstrated success working with people from a variety of backgrounds which may include disabilities, criminal history, homeless, family violence, poverty etc.
• Experience in public speaking and presentations to a diverse community.

• Leading health care package, including medical with both F.S.A. and H.S.A. options, dental, and vision
• Basic Life and AD&D Insurance, Short Term Disability, and Long Term Disability Insurance
• Voluntary/supplemental group term life insurance, group AD&D insurance, hospital indemnity coverage, accident coverage, critical illness coverage, legal coverage, and identity theft coverage
• 403(b) Retirement Plan with a leading employer discretionary contribution
• Paid Vacation (accrue 12 hours/month), Sick (accrue 8 hours/month), Bereavement (1 week), Jury Duty and Military Leave
• 13 Paid Holidays including Floating Holiday and Birthday Holiday
• Cell Phone Reimbursement Allowance, Internet Reimbursement Allowance and Personal Development Reimbursement Allowances
• Tuition Reimbursement program and a qualified employer for the Federal Loan Forgiveness Program

Job: Youth Career Specialist - Next Generation Zone
Primary Location: Next Generation Zone, Spokane County
Salary: Full range is $53,000 - $78,000 annually. Most starting salary offers will be at or near the base of range, DOE.
Recruitment Closing Date: TBD. The hiring authority reserves the right to make hiring decisions and/or close this posting at any time. Interested applicants are encouraged to apply early.