• Client Engagement: Build and maintain relationships with Black-owned businesses, serving as a key point of contact for their needs, concerns, and aspirations. Experience working with businesses is a critical component of the Business Support Partner.
• Needs Assessment: Using our established tools, conduct comprehensive needs assessments to understand the unique challenges and opportunities faced by Black-owned businesses. Identify workforce gaps and equity barriers facing.
• Advocacy: Act as an advocate for Black-owned businesses, contributing to the development of programs/initiatives for success. Support recruitment & retention efforts.
• Resource Connection: Facilitate connections between Black-owned businesses and relevant resources, including mentorship, funding opportunities, and education.
• Capacity Building: Provide guidance and support to enhance the capacity and capabilities of Black-owned businesses, to navigate challenges and capitalize on growth.
• Collaboration: Work collaboratively to develop/implement strategies promoting diversity, equity, and inclusion within the business community
• Education and Outreach: Develop and deliver educational workshops, training sessions, and outreach programs to raise awareness about the needs and contributions of Black-owned businesses.

• Experience working with Black, Indigenous, Latinx, People of Color communities and an understanding of the unique challenges faced.
• Familiarity, and/or capacity to learn about, local and national resources supporting Black, Indigenous, Latinx or, People of Color owned businesses.
• Able to develop new relationships with employers, meet standards for service and evaluate customer satisfaction levels.
• Critical thinking abilities and able to use purposeful and reflective judgment to process, analyze, interpret, and explain, evaluate, illustrate, and share information.
• Able to apply a consultative sales lens approach to marketing strategy and tactics. Skilled at addressing potential solutions to the talent development needs of businesses.
• Timely, consistent, effective communicator, with written and verbal presentation skills.
• Self-directed and able to organize work tasks, outcomes and deadlines.
• Adaptable and responsive to business, workforce, and WorkSource campus needs.
• Flexible in working some early morning, evening and/or weekend hours if requested.
• Understanding and commitment to Diversity, Equity, Inclusion, Belonging and Justice

• Integrity: Stay true to our mission, purpose, and vision; act in harmony with our beliefs and values; gain trust while respecting boundaries; keep commitments, hold ourselves and others accountable.
• Courage: Take smart risks and challenge status quo; challenge actions inconsistent with organization’s values; speak up, even when uncomfortable; perform heroic actions advocating for those the organization serves.
• Generosity: Extend hospitality, appreciation, and have dedication to serve others; seek what is best for the organization rather than self; act humbly; treat everyone with kindness and dignity.
• Visionary: Embrace an entrepreneurial spirit; pioneer new ideas and demonstrate curiosity; embrace failure to break boundaries and learn rapidly; be willing to do things differently; adapt and stay nimble by finding time to simplify.
• Leadership: Humbly guide and lead others to make a positive difference; contribute to the larger good; share knowledge; commit self and others to professional growth; be a life-long learner; engage in open, honest communication.
• Excellence: Perform with integrity to ensure accurate and competent results with a positive impact; extend beyond minimum expectations; consider other points of view; think critically and problem solve by identifying root causes; show unity through teamwork.

• Experience working closely with small or medium businesses in roles such as business development, marketing, sales or equivalent.
• High School Diploma or equivalent
• Solid skills using Microsoft Office Suite, LinkedIn, and other office technologies.
• Must be able to work in a culturally diverse and fast-paced environment and demonstrate a commitment to diversity, equity, and cultural competency.

• Experience working with Black-owned businesses or minority-owned businesses.
• Job development experience with public or private employers a plus.
• A degree in Business Administration, Human Resources, Sales and Marketing, or a related field.
• Use of CRM software or territory management program.

• Leading health care package, including medical with both F.S.A. and H.S.A. options, dental, and vision
• Basic Life and AD&D Insurance, Short Term Disability, and Long Term Disability Insurance
• Voluntary/supplemental group term life insurance, group AD&D insurance, hospital indemnity coverage, accident coverage, critical illness coverage, legal coverage, and identity theft coverage
• 403(b) Retirement Plan with a leading employer discretionary contribution
• Paid Vacation (accrue 12 hours/month), Sick (accrue 8 hours/month), Bereavement (1 week), Jury Duty and Military Leave
• 13 Paid Holidays, including Floating Holiday and Birthday Holiday
• Cell Phone Reimbursement Allowance, Home Internet Reimbursement Allowance and Personal Development Reimbursement Allowances
• Tuition Reimbursement program and a qualified employer for the Federal Loan Forgiveness Program

Job: Business Support Partner
Primary Location: Spokane, WA
Salary: Full salary range is $53,000-78,000 annually. Most starting salaries start at or near the base of the range, $53,000 annual salary, however could be higher DOE.
Recruitment Closing Date: TBD - The hiring authority reserves the right to make hiring decisions and/or close this posting at any time. Interested applicants are encouraged to apply early.