The Utility Lead CSR provides coverage for Customer Service Representatives to assist offices throughout the Bank's branch network with daily service activities. You will ensure that Bank customers are provided with professional service and accurate transaction processing. Performs all Customer Service Representative functions including transaction processing and new account opening. May provide job training to CSR staff as needed while working in various locations.
Requirements

• Previous bank teller and operations experience; some supervisory and leadership experience preferred.
• Excellent customer service skills, communication, interpersonal and problem solving skills.
• Ability to work varied days/hours as business dictates.

Certificates/Licenses Required: Valid California Driver's License and proof of insurance.
Additional Comments:
River City Bank is an Affirmative Action and Equal Opportunity Employer with a commitment to diversity. Individuals seeking employment at River City Bank are considered without regards to ancestry, age, color, physical or mental disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, national origin, race, religion, sex, sexual orientation, protected veteran/military status or any other consideration made unlawful by federal, state or local laws. Note: River City Bank does not sponsor applicants for work visas.
For CA residents please read the Notice at Collection - California before applying.
Salary Description

$23/hour