COMPANY OVERVIEW

We are a family-owned and operated, estate winery located just outside of Kalamazoo in Oshtemo Township. We believe in highlighting the beauty of Southwest Michigan by exploring terroir and agriculture. We believe in crafting wine and cider in small batches, for maximum care to detail and quality.

JOB RESPONSIBILITIES

The Tasting Room Attendant serves winery patrons by welcoming guests, presenting beverage options, collecting payment, and providing an overall enjoyable tasting experience. They support a team environment by providing clean tables, performing other necessary side work and helping coworkers as needed. They promote responsible wine and cider consumption by educating patrons on the beverage offerings at the winery. The tasting room attendant also provides assistance with winery events. This is a part-time position that requires weekend availability.

Specific Responsibilities Include (but are not limited to):

• Greet all visitors with enthusiasm

• Lead guests through wine & cider tasting experiences – educating them about the winery story, wines and ciders, vineyard and farm. Ensure a fun, memorable and educational customer experience

• Work towards developing relationships with guests to convert into Wine Club members

• Effectively suggest and sell wine & cider

JOB DUTIES

Opening and closing, stocking wine, cider, and retail products

Responsibly pour selected wines and ciders for visitors according to tasting room guidelines and procedures, and in accordance with laws and regulations

Develop basic knowledge of the wines, ciders, and winemaking practices to continually promote and educate guests on the winery and its offerings

Handle POS transactions

Provide all guests with excellent customer service

Available to work special winery events on some weekends and evenings

Assist with packaging of wine as needed

Clean tasting room, bathroom facilities, wash and polish glassware used in the tasting room

Responsible for ensuring all wine shipments are properly packaged and sent in accordance with wine shipping laws

SKILLS AND QUALIFICATIONS

· General math skills

· Good verbal communication skills

· Customer oriented

· Team player

· Self-motivated and solution oriented

· Friendly demeanor and personality

· Detail and action oriented

· Ability to lift up to 40 pounds

· Ability to stand for up to 6 hours

· Basic wine and cider knowledge is preferred, but not required

· Alcohol server training certification (TAM/TIPS) is preferred, but not required

Job Type: Part-time

Pay: $12.00 - $15.00 per hour

Expected hours: 12 – 24 per week

Benefits:

• Employee discount
• Flexible schedule

Shift:

• Day shift

Weekly day range:

• Monday to Friday
• Weekends as needed

Ability to Commute:

• Kalamazoo, MI 49009 (Required)

Ability to Relocate:

• Kalamazoo, MI 49009: Relocate before starting work (Required)

Work Location: In person