Lakeshore Talent is currently seeking a Telephone Operator for one of their clients, a large healthcare company based in Lone Tree, CO. This is an in-office, 6-8 week contract position that pays $19.50 per hour.
Proof of Flu vaccinations, background check, and drug screen (excluding THC) required upon hire.

Responsibilities:

• Answer all incoming calls and connect callers with the correct extension
• Take and relay messages in an accurate and timely manner
• Respond to emergency and urgent calls from patients in a timely manner; direct callers immediately to clinical staff as necessary
• Provide a pleasant and helpful phone call for callers
• Responsible for opening and closing the switchboard
• Responsible for the in-house paging system
• Perform clerical duties as assigned to maintain department workflow

Qualifications:

• High school diploma or GED required, college degree preferred 
• 2 years of call center experience required, preferably in a medical setting
• Prior office experience preferred, preferably in a medical setting
• Excellent customer service