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Forefront Health
Boulder, CO | Full Time
$42k-53k (estimate)
3 Days Ago
Customer Service Specialist (E-Commerce)
Forefront Health Boulder, CO
$42k-53k (estimate)
Full Time 3 Days Ago
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Forefront Health is Hiring a Remote Customer Service Specialist (E-Commerce)

Have customer service experience in the e-commerce space? 

Looking for an amazing career opportunity?

Do you want to work for a company that truly cares and values your work?

Do you want to work for a company that sees your potential and creates opportunities for growth?

Do you want to work for a company that’s willing to invest as much into you as you invest into the company?

If so, then meet Forefront Health.

We are a small and fast-growing natural health company based out of beautiful Boulder, Colorado and we’re on a mission to advance the education of thyroid health, formulate simple solutions, and empower a lifestyle that restores thyroid health and a life without limitations.

Our work currently touches the lives of hundreds of thousands of thyroid sufferers worldwide. Yet, with more than 20 million thyroid sufferers in the US alone, we have a lot of work to do.

And, we can’t do it without you.

It’s simple really.

Step one is to join our team with this full-time opportunity.

Step two is to fast-track your advancement as we’re continuously identifying new roles and opportunities for which you may be a great fit.

Step three is to start living your dream.

If that sounds like a plan for you, then Apply Now and experience what it’s like to actually be excited to come to work, enjoy the people you work with, and feel fulfilled in what you do.

Or, you can keep doing what you’re doing and hope that one day something will change.

Don’t let your potential and value go to waste.

You can keep dreaming, or you can come work with us and start living your dream.

Job Description:

  • Title: Customer Support Specialist
  • Job Type: Full-time, Monday - Friday
  • Pay: Starting at $20 - $24 an hour
  • Benefits: Bonus Potential, Health Insurance (full-time), Dental/Vision/Life Insurance, On-the-Job Training, Opportunities for Advancement, Paid Time Off, Referral Program, and more.

Overview:

The Customer Support Specialist works within the Customer Success Department where they help support both department initiatives and a small team of customer support agents. They are responsible for supporting customer needs quickly and efficiently with focus on providing exceptional customer value while helping them along their journey back to better health.

Requirements:

  • Health & Wellness Background or Knowledge.
  • Excellent Organizational & Time Management Skills.
  • Excellent Critical Thinking / Problem Solving Skills.
  • Excellent Communicator (Written & Verbal).
  • Compassionate / Empathetic.
  • Detail-Oriented & Capable of Multitasking.
  • Strong Computer Skills.

This Opportunity is Perfect for You if You Enjoy…

  • Staying busy - You and your team will be engaged during the entire work day.
  • Remote/Hybrid flexibility - You are looking for a remote or hybrid work environment allowing work from home flexibility.
  • Team environment - You enjoy working in small teams that support each other.
  • Casual work environment - You enjoy listening to music, dress is almost always casual, and there’s always someone laughing or telling a good story.
  • Career advancement - You are looking for a small, fast-growing company with lots of growth potential, encourages a variety of training & development programs, and has opportunities to move around within the different departments.

Job Summary

JOB TYPE

Full Time

SALARY

$42k-53k (estimate)

POST DATE

05/10/2024

EXPIRATION DATE

07/08/2024

WEBSITE

forefronthealth.com

HEADQUARTERS

Boulder, CO

SIZE

<25

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The job skills required for Customer Service Specialist (E-Commerce) include Customer Service, Problem Solving, Life Insurance, Listening, Customer Support, Initiative, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer Service Specialist (E-Commerce). That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer Service Specialist (E-Commerce). Select any job title you are interested in and start to search job requirements.

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The following is the career advancement route for Customer Service Specialist (E-Commerce) positions, which can be used as a reference in future career path planning. As a Customer Service Specialist (E-Commerce), it can be promoted into senior positions as a Customer Service Team Leader that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Service Specialist (E-Commerce). You can explore the career advancement for a Customer Service Specialist (E-Commerce) below and select your interested title to get hiring information.

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If you are interested in becoming a Customer Service Specialist, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Customer Service Specialist for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Customer Service Specialist job description and responsibilities

Customer service specialists also listen to customer feedback and ensure that these are logged properly so that proper departments will be able to receive them.

02/03/2022: New Britain, CT

Maintained excellent customer relations and developed customer rapport * Resolved customers complaints on as needed basis * Effectively developed telephone communication skills.

01/27/2022: Lowell, MA

Customer agents talk to customers on behalf of businesses and companies.

01/30/2022: Rockford, IL

They help customers with their queries and complaints.

02/04/2022: South Bend, IN

A certified customer service specialist has a customer service job that entails speaking with customers regarding their orders or possible complaints.

01/31/2022: Rapid City, SD

Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Customer Service Specialist jobs

Certified Customer Service Specialist (CSS).

02/10/2022: Toledo, OH

Communicate as efficiently as possible.

01/12/2022: Gary, IN

Build lasting relationships with VIP users, develop open channels of communication and become a reliable advisor.

02/13/2022: Galveston, TX

Position requires thorough knowledge of product lines and the ability to exceed customer expectations.

02/17/2022: Pascagoula, MS

6-12 months of customer service experience and/or training; or equivalent combination of education and experience.

02/28/2022: Laramie, WY

Step 3: View the best colleges and universities for Customer Service Specialist.

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