CULTIVATING A BETTER WORLD
Food served fast doesn’t have to be a typical fast food experience. Chipotle has always
done things differently, both in and out of our restaurants. We're changing the face of fast
food, starting conversations, and directly supporting efforts to shift the future of farming
and food. We hope you'll join us as we continue to learn, evolve, and shape what comes
next on our mission to make better food accessible to everyone.
THE OPPORTUNITY
As Service Manager, you’ll be responsible for maintaining a positive customer
experience by ensuring that safe, quality food is prepared and served; and that the
restaurant crew is well trained and provides excellent service. You’ll maintain a clean,
organized line with properly functioning line equipment. You’ll be on your feet working
while clocked in, unless on break. If you’re not busy, you’ll evaluate what other tasks
need to be completed, and assist others with those tasks. At Chipotle, you’ll join a team
that’s committed to Cultivating A Better World. If this sounds like something you’d like
to be a part of, we’d love to meet you! See more details below and apply today.
WHAT YOU’LL DO
In addition to following Chipotle’s policies and procedures, principal responsibilities
include, but are not limited to, the following:
Food Quality

• Making sure great tasting, high quality food is served
• Resolving food quality issues
• Managing food safety which includes: Ensuring hand washing and glove changes,

monitoring time and temperature on the line, monitoring secondary shelf lives, and
enforcing the Daily Food Safety Checklist and food safety policies and procedures
Customer Interaction

• Resolving customer incidents and working to ensure positive customer experiences

Team Management

• Managing crew breaks, shift changes, shift meetings, and line schedules
• Developing and cross-training all front of house Crew. Assisting with Crew

performance reviews and the resolution of performance issues

• Training and developing future Service Managers

Office Administration

• Assisting with miscellaneous office administration duties such as banking, cash

handling policies and responsibilities, and office paperwork

• Overseeing office equipment and making sure office supplies are ordered as necessary
• Ensuring the proper quantity of supplies are available as needed
• Troubleshooting back of house computers and POS system

Miscellaneous

• Ensuring the line and reach-in cooler are organized and clean

• Managing daily and weekly cleaning of the line, dining room, restrooms, and patio
• Assisting with the execution of marketing promotions

WHAT YOU’LL BRING TO THE TABLE

• Chipotle Crew member and/or Kitchen Manager experience
• Ability to understand and articulate Chipotle’s Food With Integrity philosophy
• Knowledge and experience of cash handling policies and procedures
• Knowledge of Food Safety and health department matters
• Prior office paperwork management experience
• Ability to speak, write, read, and understand the primary language(s) of the work

location

• A high school diploma
• Restaurant experience

WHAT’S IN IT FOR YOU
● Tuition assistance (100% coverage for select degrees or up to $5,250/year)
● Free food (yes, really FREE)
● Medical, dental, and vision insurance
● Paid time off
● Holiday closures
● Competitive compensation
● Full and part-time opportunities
● Opportunities for advancement (80% of managers started as Crew)
WHO WE ARE
Chipotle Mexican Grill, Inc. (NYSE: CMG) is cultivating a better world by serving
responsibly sourced, classically-cooked, real food with wholesome ingredients without
artificial colors, flavors or preservatives. Chipotle had over 2,750 restaurants as of
December 31, 2020, in the United States, Canada, the United Kingdom, France and
Germany and is the only restaurant company of its size that owns and operates all its
restaurants. With nearly 88,000 employees passionate about providing a great guest
experience, Chipotle is a longtime leader and innovator in the food industry. Chipotle is
committed to making its food more accessible to everyone while continuing to be a brand
with a demonstrated purpose as it leads the way in digital, technology and sustainable
business practices. Steve Ells, founder, first opened Chipotle with a single restaurant in
Denver, Colorado in 1993. For more information or to place an order online, visit
WWW.CHIPOTLE.COM.

Job Type: Full-time

Pay: $17.00 - $19.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Adoption assistance
• Dental insurance
• Disability insurance
• Employee assistance program
• Employee discount
• Flexible schedule
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Paid training
• Referral program
• Retirement plan
• Tuition reimbursement
• Vision insurance

Physical setting:

• Quick service & fast food restaurant

Schedule:

• 8 hour shift
• Day shift
• Evening shift
• Weekend availability

Education:

• High school or equivalent (Preferred)

License/Certification:

• Driver's License (Preferred)

Shift availability:

• Day Shift (Required)
• Night Shift (Required)

Work Location: In person