We are an independently owned optometry practice located inside Costco Wholesale. Our mission is at the heart of everything we do: to treat others with the same care and respect that we ourselves would expect. This guiding principle drives every interaction, ensuring that each patient feels valued and supported throughout their time with us. In essence, working at Grandview Optometry is not just a job—it's a fulfilling experience where you're a part of something bigger, making a positive impact on the lives of others every day.

We are seeking a new Optometric Office Assistant to join our team. Your role will be to prepare patients for our doctors, conduct contact lens trainings, perform front desk responsibilities such as scheduling appointments, welcoming patients, confirming insurance details, and processing payments. You'll play a crucial role in our team, serving as the initial and final point of contact for our patients throughout their appointments.
You will work with another team member and report to our attending doctor and/or practice manager.

What You Will Do:

• Collect medical information from patients, family members, or other medical professionals.
• Operate diagnostic medical instruments or equipment.
• Forge connections with our patients by fostering clear and transparent communication.
• Address patient inquiries regarding what the examinations entail, as well as explain our office policies, procedures, and services comprehensively to cultivate trust and understanding.
• Address and resolve any concerns raised by patients in a manner that defuses tension and restores calmness.
• Manage multiple tasks efficiently.
• Support doctors in delivering patient care.
• Manage collection of payment and insurance verification.

What You Will Bring:
Our ideal candidate will have the following credentials/skills:

• High School or GED
• Strong patient and/or customer service abilities coupled with excellent interpersonal skills.
• Familiarity with, if not comprehensive understanding of, HIPAA regulations.
• Capable of rapidly and efficiently learning and mastering new skills through effective (on-the job) training.
• Capacity to acquire proficiency in navigating electronic medical records and ophthalmic equipment.
• Proficient in phone etiquette.
• A strong work ethic characterized by a commitment to delivering high-quality work and making a meaningful impact.
• A collaborative team player who can discern when to assist others, is consistently dependable, reliable, and trustworthy.

Why You'll Love Us:

At Grandview Optometry, we are dedicated to providing excellent eye care for Marysville, WA, and its surrounding communities. Our practice stands out for its unwavering commitment to compassionate care and personalized attention. Our goal is to ensure a favorable encounter for our patients by providing efficient, high-quality care and service, all the while fostering a constructive work atmosphere for our employees.

Salary range for this position is $18.00 - $21.00 per hour (plus bonus/commission).

DEI Statement:
We place a high priority on diversity and inclusion in both our workplace culture and our hiring processes. Our commitment extends to welcoming individuals from diverse backgrounds, each bringing unique perspectives and experiences. We value the contribution of every voice, understanding that it fosters innovation and fortifies our business.

EOE Statement:
We are an equal opportunity employer that does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

Job Type: Part-time

Pay: $18.00 - $21.00 per hour

Expected hours: 24 – 28 per week

Benefits:

• On-the-job training
• Vision insurance

Schedule:

• 4 hour shift
• 8 hour shift

Work Location: In person