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Spa Concierge
Apply
$44k-58k (estimate)
Full Time 1 Week Ago
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Mystic Marriott Hotel & Spa is Hiring a Spa Concierge Near Groton, CT

Overview:

Opportunity: Spa Concierge

Greet, register and service guests in a friendly and courteous manner according to hotel/brand and sustainability standards.

10% on all retail sales after a 90 day probationary period. Industry perks, Marriott discounts. Must be available weekends, weekdays, evenings, mornings. Serious inquiries only.

Potential Career Path

Lead Spa Concierge - Spa Operations Manager - Spa Director

Position Requirements

  • Immediately greet guest and offer to assist with their needs.
  • Make and confirm reservations.
  • Compute bills, collect payments, and make change for guests.
  • Transmit and receive messages, using telephones or PMS system.
  • Receive and resolve guest complaints, elevating to management if necessary.
  • Perform bookkeeping activities, such as balancing accounts and conducting audits.
  • Ensure high guest satisfaction scores and work towards increasing departmental and overall guest satisfaction.
  • Follow sustainability guidelines and practices related to HHMs Earth View program.
  • Practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards.
  • Ensure overall guest satisfaction.
  • Perform other duties as requested by management.

Experience

  • College degree or comparable work experience.
  • Previous customer service experience or equivalent training required.

Work Environment and Context

  • Work schedule varies and may include working on holidays, weekends and alternate shifts.
  • Requires standing for extended periods, walking, pushing, lifting up to 25 pounds, bending and reaching; stooping, kneeling, or crouching.

What We Believe

People Are Our Capability Hearts That Serve Only Excellence Stay Nimble - Own It

About Us :

HHM Hotels is proud to be an equal-opportunity employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status, or any other group protected by law.

To see other opportunities at this location, click here.

Job Summary

JOB TYPE

Full Time

SALARY

$44k-58k (estimate)

POST DATE

04/17/2024

EXPIRATION DATE

04/30/2024

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The following is the career advancement route for Spa Concierge positions, which can be used as a reference in future career path planning. As a Spa Concierge, it can be promoted into senior positions as an Electrologist that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Spa Concierge. You can explore the career advancement for a Spa Concierge below and select your interested title to get hiring information.

If you are interested in becoming a Spa Concierge, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Spa Concierge for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Spa Concierge job description and responsibilities

The spa concierge takes payment at the end of the visit.

02/14/2022: Lexington, KY

Responsible for coordination and booking of Spa services, handling reservations, up-sell services, packages, and specials.

04/27/2022: Omaha, NE

This position will perform reservations and receptionist procedures as stated by the Spa Manager.

02/24/2022: Fort Smith, AR

A spa concierge handles day-to-day operations such as bookings, appointments, marketing, retail sales, and minor housekeeping duties.

02/14/2022: Boca Raton, FL

Ensure the spa front desk operates efficiently and create memorable experiences for spa guests.

03/26/2022: Eugene, OR

Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Spa Concierge jobs

Acquire some related work experience and a high school diploma or GED certificate.

02/20/2022: Cheyenne, WY

Step 3: View the best colleges and universities for Spa Concierge.

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