Description. Position Summary. The Golf Membership Events Lead Coordinator for The Biltmore Club serves in a supervisory role to ensure all aspects of membership events and Club experiences run seamlessly. As an ambassador of The Biltmore brand, this position elevates member satisfaction through exceptional service, engagement, and event execution. Works directly with the Director of Golf Operations, golf management team, food and beverage and ba...
Description. Lead Assistant Golf Professional. Position Concept: This integral position is responsible for assisting the Director of Golf and Head Professional with supervision of the entire golf operations, personnel, merchandising, daily play procedures, and overall management of golf tournaments while working cooperatively with other departments. This role must have a proven understanding of program development, creation, execution and have a ...
Description. Position Summary. The Room Service server is responsible for delivering our guest the highest levels of service and product knowledge. The server is responsible for an in-depth knowledge of all food and beverages offered by the hotel and an adherence to the service sequence as outlined in the Biltmore standards of operation procedures (BSOP’S). The server must be enthusiastic about the position and maintain a positive attitude toward...
Description. Reports To. Food & Beverage Director. Position Summary. Responsible for the management of all aspects of Restaurant and Beverage departmental functions and work areas, in accordance with the Hotel standards. Directs implements and maintains a service and management philosophy which serves as a guide to respective staff. Staff Management & Development. Hands-on supervision of management team and line staff as necessary, in order to en...
Description. Position Summary. Responsible for management of dining room service in the manner most pleasing to our guest. Assure a high standard of appearance, hospitality and service in personnel and cleanliness of dining room, Supervise and train dining room staff, manage within budgetary restraints and develop and implement programs to increase revenues (repeat business and higher check averages). This position requires consistent adherence t...
Description. Position Summary. The Sales Manager is responsible for effectively soliciting and being knowledgeable with account base in assigned market segments and territory. The Sales Manager is also accountable for prospecting and closing on assigned accounts/territory to generate revenue to positively impact hotel and will serve as an ambassador to the hotel and represent the Biltmore during all client interaction and networking events. This ...
Description. Position Summary. The Cook III is responsible for preparing the menu items contracted for all Biltmore Hotel Banquet Events, as well as, restaurant a la carte items. They must maintain Biltmore Hotel Standards, which include high quality food, excellent presentation and quick food production for an overall dining experience. A Cook III must have the ability to follow directions and work quickly, but will still need supervision due to...
Description. Position Summary. The Cook II is responsible for preparing the menu items contracted for all Biltmore Hotel Banquet Events, as well as, restaurant a la carte items. They must maintain Biltmore Hotel Standards, which include high quality food, excellent presentation and quick food production for an overall dining experience. A Cook II must have the ability to follow directions and work quickly, but will still need supervision due to l...
Description. Position Summary. The supervisor’s position requires strong communication skills, an ability to juggle several tasks and the willingness and ability to complete paperwork. As well as running day to day restaurant operations and maintain our level of standard service to our guests. This position requires consistent adherence to policies and procedures of the department as outlined in the Biltmore Standard Operating Procedures (BSOP’S)...
Description. Reports To. Director of Housekeeping. Position Summary. Responsible for maintaining Housekeeping office tasks including handling all telephone communications, preparing colleague work assignments, coordinating with the Front Desk and Engineering departments, keeping the Housekeeping Management up to date with all necessary information, generating reports and maintaining accurate logs and records, in accordance with Biltmore standards...
Description. Position Summary. The Security Supervisor needs the ability to communicate effectively, be self-motivated, foster teamwork, and be prompt. The Security Supervisor assists the Security Manager and Director of Security in the protection of the hotel, its guests, employees, and property. This position requires consistent adherence to policies and procedures of the department as outlined in the Biltmore Standard Operating Procedures (BSO...
Description. Position Summary. The Room Service server is responsible for delivering our guest the highest levels of service and product knowledge. The server is responsible for an in-depth knowledge of all food and beverages offered by the hotel and an adherence to the service sequence as outlined in the Biltmore standards of operation procedures (BSOP’S). The server must be enthusiastic about the position and maintain a positive attitude toward...
