Position Details

• Salary: 20.00 - 26.00 Hourly

POSITION SUMMARY
The Community Relations Coordinator performscomprehensive administrative support services for the Sales and Marketing team,including facilitating the daily operations of the marketing office andassisting the team in achieving the community's occupancy and revenue goals.
ESSENTIAL DUTIES AND RESPONSIBILITIES
1. Completes and maintains appropriate databasedocumentation and paperwork and keeps Community Relations Director, ExecutiveDirector, and key stakeholders up to date on inquiries, tours, outreach plans,reserved and occupied units, and move-ins and move-outs.
2. Prepares and distributes marketing reports timely andaccurately.
3. Assists in ensuring that the marketing area, modelrooms, and general appearance of the community are clean, safe, orderly, anddecorated in a pleasing and professional manner.
4. Prepares and maintains residents' administrative filesin accordance with Prestige policy and State and local regulations.
5. Supports the move-in process as outlined in theResident Move-In Checklist.
6. Maintains an open and ongoing dialogue with theresident and family to ensure a smooth transition for the resident and toidentify needs.
7. Types, collates, and distributes all correspondence andother materials.
8. Assists in coordination and planning of marketingspecial events, including weekend events.
9. Coordinates various marketing fulfillment duties andsystems, including direct mail, packages, letters, catalogs, and other salesliterature.
10. Assists in touring and interviewing prospectiveresidents, family members, and guardians.
11. Facilitates the new resident orientation program.
12. Attends and participates in marketing meetings tosupport execution of strategies to drive comprehensive sales results.
13. Represents Prestige and the community in welcoming prospectiveresidents, family members, referral sources, and the public in a positive,helpful, and caring manner, demonstrating company mission and philosophy.
14. Performs other duties as assigned.
COMPANY WIDE RESPONSIBILITIES
1. Demonstrates Core Values of Respect, Integrity,Commitment, and Trust.
2. Supports a dignified and caring atmosphere withresidents, residents' families, visitors, and staff.
3. Protects privacy and confidentiality of informationpertaining to residents, team members, the department/center/community, andcompany information and records.
4. Maintains a safe and secure working environment andpractices safe working habits.
QUALIFICATIONS AND EXPERIENCE
1 year experience in a sales administrative supportrole involving customer service. Detail-oriented and excellent organizational,time management, and follow-through skills. Must demonstrate good judgment,problem solving, and decision-making skills. Exceptional telephone,clerical, and customer service skills. Experience and ability to use clienttracking and sales software preferred. Proficient in Microsoft OfficeSuite.
EDUCATION
Associates degree preferred or equivalent knowledge andskills obtained through a combination of education, training, and experience.
EOE/M/F/VETS/DISABLED - At Prestige, it is our promise topersonally touch lives every day. It is a philosophy of caring based on ourcore values of integrity, trust, commitment, and respect, that are at thecenter of all that we do. We are committed to a diverse and inclusive workforcethat represents all of us, coming from different experiences, cultures,backgrounds, and viewpoints. Inclusion is the way we treat one another and howwe celebrate what makes us different.
Prestige is proud to be an EqualEmployment Opportunity employer. We do not discriminate based upon race,religion, color, national origin, gender (including pregnancy, childbirth, orrelated medical conditions), sexual orientation, gender identity, gender expression,age, status as a protected veteran, status as an individual with a disability,or other applicable legally protected characteristics.
Questions? Contact MiraLomaED@prestigecare.com
Information About Prestige Assisted Living at Mira Loma
Located at 2520 Wigwam Parkway in Henderson, NV, PrestigeAssisted Living at Mira Loma is a 97 assisted living apartment and 30 apartmentsof memory care, for a total of 127 apartments.
Mira Loma has a warm, knowledgeable, and overly caring teamthat "always tries to come to a yes" for our residents...it's all about them! Ourleadership is heavily involved in the day to day operations of the building andis always approachable, always visible to help answer questions and help you bethe best health care provider you can be. They practice the core values ofintegrity, trust, commitment, and respect daily.
If working in a home-like setting, in a strong teamatmosphere that has a strong promote-from-within culture, then Prestige AssistedLiving at Mira Loma is the place for you.
Who Is PrestigeCare?
Prestige Care is a family of over 75 skilled nursing post-acute care centers, as well as assisted living and memory care communitiesin 8 Western states. We are an organization of over 5,000 team members whoserve thousands of residents, where we have the privilege of personallytouching their lives every day.
We have four core values of integrity, trust, commitment,and respect that guide everything that we do. With a strong commitment tocareer development and advancement, Prestige Care is a employer that can helpyou achieve your career goals and objectives. With a healthcare career atPrestige Care, you will enjoy a collaborative, team-oriented environment whereyour work truly matters at the end of every day.