Foothills Regional Housing "FRH" is a prominent real estate developer, manager, and program administrator for affordable housing. The primary purpose of this position is to oversee the community safety operations and activities of Foothills Regional Housing "FRH". The incumbent is responsible for the design and implementation of a staff safety program, and other community safety programs and initiatives to meet the safety needs of FRH tenants, staff, and all facility operations. All activities must support FRH's mission, strategic goals, and objectives.
Requirements
DUTIES AND RESPONSABILITIES:
1. Oversees the work of FRH's security vendor including, but not limited to, assigning, planning, and reviewing work, evaluating work performance through formal evaluations, coordinating activities, maintaining standards, and ensuring a positive relationship.
2. Directs the planning, coordinating, and evaluation of all community safety programs in collaboration with the Property Operations Team.
3. Evaluates all security and community safety policies, procedures, programs, and initiatives.
4. Provides advisory services to management, staff and tenants regarding FRH safety and security.
5. Identifies safety problem areas and recommends corrective action as appropriate; implements necessary changes.
6. Acts as main liaison between FRH and local law enforcement; develops and maintains positive relationships with local law enforcement.
7. Develops and implements programs, initiatives, and special operations to meet the specific needs of FRH including community safety routines, security monitoring of properties and facilities, events management, and procedures for tenant legal notice service.
8. Establishes and maintains the highest level of integrity and management of safety activities within FRH through hiring vendors, possible staff and ensuring performance standards are met.
9. Conducts staff training and professional development regarding crime prevention and awareness.
10. Assist property management staff with service of legal notices to tenants.
11. Assist staff with difficult tenants/clients by attending inspections with staff if requested.
12. Monitor daily security vendor notices of activity and ensure there was follow up and closure of the incident. May require work with local law enforcement to address the issues.
13. Monitor security video surveillance systems and ensure proper coverage.
14. Attends meetings with the Executive Team, Leadership Team, and other management to advise on policies and procedures which have implications on safety and security in various FRH housing communities; develops information in support of FRH's strategic safety objectives.
15. Assumes direct responsibility for all emergencies affecting community safety at FRH and initiates actions required for addressing such emergencies.
16. Leads and facilitates debriefing and critique sessions following an emergency to evaluate emergency procedures.
17. Develops data needed to support emergency preparedness planning, formulation of policies, and the coordination of activities, which includes working with the vendor in preparing those plans. Interact with City and County Safety Managers regarding FRH's emergency plans.
18. Prepares and directs the preparation of recurring and special reports as required.
19. Ensures that the operating procedures for all activities of their department are completely documented and that documented procedures are updated and revised as necessary.
20. Manages the planning of routine operations, special projects, and new, improved activities; reviews and approves work plans and confers with subordinates to develop properly structured activities with clearly delineated tasks, responsibilities, reporting requirements and time frames.
21. Performs other related duties as assigned.
REQUIRED SKILLS AND ABILITIES:

• Leadership: Provides direction by clearly and effectively setting course of action for department and security vendors; manages performance by providing regular feedback and reinforcement.
• Job Knowledge: Exhibits requisite knowledge, skills, and abilities to perform the position effectively. Demonstrates knowledge of policies, procedures, goals, objectives, operational entities, requirements, and activities as they apply to the assigned organizational entity of FRH. Uses appropriate judgment & decision making in accordance with level of responsibility.
• Commitment: Sets high standards of performance; pursues aggressive goals and works hard/smart to achieve them; strives for results and success; conveys a sense of urgency and brings issues to closure; persists despite obstacles and opposition.
• Customer Service: Meets/exceeds the expectations and requirements of internal and external customers; identifies, understands, monitors, and measures the needs of both internal and external customers; talks and acts with customers in mind. Recognizes work colleagues as customers. Works diligently with local law enforcement agencies to create a positive relationship built on trust and communication.
• Effective Communication: Ensures important information is passed to those who need to know; conveys necessary information clearly and effectively orally or in writing. Demonstrates attention to, and conveys understanding of, the comments and questions of others; listens effectively.
• Initiative: Proactively seeks solutions to resolve unexpected challenges. Actively assists others without formal/informal direction. Possesses the capacity to learn and actively seeks developmental feedback. Applies feedback for continued growth by mastering concepts needed to perform work.
• Responsiveness and Accountability: Demonstrates a high level of conscientiousness; holds oneself personally responsible for one's own work; does fair share of work.
• Teamwork: Balances team and individual responsibilities; exhibits objectivity and openness to others' views; gives and welcomes feedback; contributes to building a positive team spirit; puts success of team above own interests; supports everyone's efforts to succeed.
• Extensive knowledge of the governing city, state and federal policing, public safety laws, codes, ordinances, regulations, policies, procedures, and requirements.
• Extensive knowledge of law enforcement procedures, techniques, and methods to detect, investigate and resolve crimes or other security and public safety-related incidents.
• Expertise in evaluating crime prevention programs and recommending changes to reduce opportunities for theft, assaults, illegal entry, and other kinds of violations.
• Knowledge of specialized operating requirements, methods and procedures for safeguarding government buildings, enforcing personnel access controls, protecting and preventing unauthorized access to certain areas, detaining violators who attempt to resist, subduing violent individuals, and other situations requiring special training and experience.
• Stay informed of new landlord/tenant regulations and assist staff with ensuring they meet the requirements.
• Highly skilled in oral and written communication.
• Ability to provide managerial and supervisory leadership.

EDUCATION AND EXPERIENCE:

• Bachelor's degree from an accredited college or university with emphasis in public safety, criminal justice, or other related field; or at least seven (7) years of experience, including at least two years' senior-level law enforcement management experience (preferably) in governmental leadership, affordable housing, and/or real estate redevelopment environment.
• This position requires regular driving for business purposes. The incumbent is required to possess a valid driver's license and must have the ability to be insurable under FRH's automobile insurance plan at the standard rate.
• Technical Skills To perform this job successfully, the employee should have strong computer skills (e.g. MS Word, Excel, PowerPoint, and Outlook). Must have the ability to learn other computer software programs as required by assigned tasks.

PAY RANGE: $91,000 to $125,000 per year
BENEFITS:

• Employer pays 100% premium of medical, dental, vision, short-term and long-term disability, and life insurance
• Vacation and Sick time
• 12 Paid Holidays
• Retirement plan, employer matches up to 10% of retirement contributions

WORKING CONDITIONS:

• Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. To perform this job successfully, the employee is frequently required to remain in a stationary position. Daily movements include sitting; standing; reaching and grasping; operating computers and other office equipment; moving about the office; and attending onsite and offsite meetings. Must be able to walk stairs and property grounds. The employee must be able to exchange information in person, in writing, and via telephone. The employee must occasionally transport up to 30 pounds.
• Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The work environment includes working inside and outside walking on foot patrols; and regularly involves high risks with exposure to potentially dangerous situations or unusual environmental stress which requires a range of safety and other precautions. While performing the outside duties of this position, the employee is regularly exposed to outside weather conditions. The work environment may include violent, angry, distraught, or irrational individuals who pose a threat to the employee and/or other individuals present. The work may be in a high crime area where the public has easy access and officers must patrol in locations where persons may be armed while attempting vandalism, narcotics transactions, or other offenses. The position requires the availability to work outside of the established FRH working hours.
• Equipment Used: Frequently uses standard office equipment including but not limited to personal computers, scanners, calculators, printers, telephones, fax, and copy machines.

FRH is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. FRH is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request a reasonable accommodation, contact Human Resources at HRFRH@foothillsrh.org or 303-524-2377.
This job description may not be inclusive of all assigned duties, responsibilities, or aspects of the job described, and may be amended at any time at the sole discretion of the Employer.
Salary Description

$91,000 to $120,000 DOE