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IT Service Desk Specialist
$49k-61k (estimate)
Full Time | Business Services 7 Days Ago
Save

Gunnison Consulting Group Inc is Hiring an IT Service Desk Specialist Near Washington, DC

We are seeking a motivated and customer-oriented IT Service Desk Specialist to support our US Courts client.
Duties And Responsibilities IncludeThe IT Services Desk Specialist is a key team member responsible for providing comprehensive support in IT service onboarding projects, strategic requirements, and service improvements. Working within the framework of industry best practices and the AO's IT Project Management Framework, the Specialist contributes to integration, scope, time, cost, communications, risk, and stakeholder management activities. This includes executing project charters, managing schedules, estimating costs, implementing communication plans, and addressing risks. The role involves collaborating with diverse stakeholders, ensuring project adherence to constraints, and supporting the timely closure of projects. The IT Services Desk Specialist plays a crucial role in contributing to the overall success of the EOC Onboarding Services Team (EOST) by efficiently managing tasks through project lifecycle phases and achieving organizational goals.
Required Qualifications
  • 3 years of IT Service Desk experience
  • Current VMware Certification OR 3 years experience supporting a VMware virtual/hosted desktop environment
  • Bachelor's degree required
  • Prefer experience working at US Courts
  • ITILv4, and/or ServiceNow certification(s) desired
Clearance Requirement: Ability to obtain and maintain a Public Trust.
  • This position is contingent on contract award to Gunnison Consulting.
Why Join Gunnison?
  • Gunnison takes on ambitious projects. We target fun, challenging work that requires creative thinking and innovation.
  • Quality is our top priority.
  • Gunnison employee benefits meet or exceed what other companies in the Washington, D.C. metropolitan area offer.
  • There is a great sense of camaraderie at Gunnison. This is an atmosphere we will maintain as we continue to grow.
  • We are growing rapidly and the opportunity for individual professional growth with Gunnison is outstanding.
  • We hire for careers at Gunnison, not to fill a position.
Employee BenefitsGunnison employee benefits meet or beat other companies in the Washington, D.C. metropolitan area, including:
  • Bonuses AND profit-sharing
  • 401k Matching
  • Certifications and training allowance $2,500/year
  • 3 weeks of personal leave your first year (160 hours can roll over every year)
  • 5 days of Flex-Time-Off per year
Equal Opportunity/Affirmative Action Employer. Must be eligible for employment in the United States. We are unable to sponsor candidates at this time
In 1994 Gunnison Consulting Group began serving the greater Washington, D.C. metro area, focused on tackling our customers' most ambitious technology projects. By creating a culture dedicated to enabling our customers and employees to achieve more than they ever thought they could, the company has thrived for 25 years.

Job Summary

JOB TYPE

Full Time

INDUSTRY

Business Services

SALARY

$49k-61k (estimate)

POST DATE

06/09/2024

EXPIRATION DATE

06/28/2024

WEBSITE

gunnisonconsulting.com

HEADQUARTERS

ALEXANDRIA, VA

SIZE

50 - 100

FOUNDED

1994

CEO

DAVID UEHLINGER

REVENUE

$10M - $50M

INDUSTRY

Business Services

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