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Global Channel Management is a technology company that specializes in various types of recruiting and staff augmentation. Our account managers and recruiters have over a decade of experience in various verticals. GCM understands the challenges companies face when it comes to the skills and experience needed to fill the void of the day to day function. Organizations need to reduce training and labor costs but at same requiring the best "talent " for the job.
Seeking End User Support Analyst for position in Marlborough, MA with degree in customer/user experience or related field.
End User Support Analyst requirements:
5 years of experience in Customer/User Experience research
Fluency with UX/CX conventions and standards
Usability testing experience a must
Data visualization experience a plus.
Experience with contextual inquiries, one-to-one interviews, focus groups, heuristic evaluations, field studies
End User Support Analyst responsibilities:
Prepare user research approach for customer trials
Create research tools, for example, surveys and test scripts necessary to conduct research
Conduct research activities, such as in-depth surveys, one-to-one interviews, focus groups, heuristic evaluations etc.
Compile and document findings of the research and identify patterns and trends
Present research findings in a clear, concise and compelling manner
Logistics coordination for customer trials research.
Pays $25/hr
$25/HR
6 months
Full Time
Business Services
$106k-133k (estimate)
03/13/2024
07/20/2024
globalchannelmanagement.com
Atlanta, GA
<25
Business Services
The job skills required for End User Support Analyst include Coordination, etc. Having related job skills and expertise will give you an advantage when applying to be an End User Support Analyst. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by End User Support Analyst. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for End User Support Analyst positions, which can be used as a reference in future career path planning. As an End User Support Analyst, it can be promoted into senior positions as a Technical Support Manager that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary End User Support Analyst. You can explore the career advancement for an End User Support Analyst below and select your interested title to get hiring information.