Description:
Our local customer in Syracuse, NY is looking for a well-rounded Tech with Networking Experience and strong technical support , supporting users primarily through remote/telephony for Healthcare devices and support.
Primarily - telephony-based troubleshooting and support for the trio and digital denture projects.
Will also be responsible for the hardware aspect and be trained in the depot/hands-on portion for these devices as well.
This individual will need to be familiar with networking, network cabling and remote tools including TeamViewer and Bomgar.
Top Skills:
1. Experience in the Help Desk/Call Center Familiarity with Hardware
2. Help Desk support in a Windows Environment
a. Know where Control panel options are
3. Basic Networking Understanding -- Understanding IP addresses
a. Can route into cisco Meraki and find IP addresses
If you are interested in learning more please apply !
About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.