Crowne Plaza Syracuse Jobs

Participates in the recruitment, selection, and training of staff. Supervise food and beverage staff, overseeing AM and PM Front of House staff. Ensure customer satisfaction. Resolve customer complaints in a timely, friendly and efficient manner according to departmental guidelines. Assist with monthly inventory. Oversee food service, and act as an expeditor, when necessary, to ensure the timely movement of completed food orders from kitchen to c...

We are looking for a skilled and friendly Restaurant Server to join our breakfast team. Duties and responsibilities. Provide excellent customer services. Greet customers and present menus. Make suggestions based on their preferences. Take and serve food/drinks orders. Up-sell when appropriate. Arrange table settings. Keep tables clean and tidy at all times. Deliver checks and collect payments. Cooperate and communicate with all serving and kitche...

Requirements. Greet guests with a welcoming smile and friendly demeanor. Perform all check-in and check-out tasks. Manage online and phone reservations. Inform customers about payment methods and verify their credit card data. Provide information about our hotel, available rooms, rates and amenities. Resolve customer complaints and problems calmly and effectively. Liaise with our housekeeping staff to ensure all rooms are clean, tidy and fully-fu...

Overview. The Front Office Manager is responsible for ensuring the operation of front office, guest services and shuttle transportation in an attentive, friendly, efficient and courteous manner. Provide all guests with quality service prior to and throughout their stay, while maximizing room revenue and occupancy. Responsibilities. Manage and supervise the front desk staff to ensure smooth operations and provide excellent customer service. Create...

Responsible for operating the dishwashing machine ensuring water temperature is correct and soap and drying agents are connected and working properly. Maintain organization of dishware, small wares, pots and pans. Responsible for cleaning the food production areas in the kitchen and restaurants including walls, floors, buffet and other areas as necessary. Responsible for removing garbage and recyclables from the kitchen and depositing them in the...

Housekeeper Job Responsibilities. Performs cleaning duties in guestrooms. Consistently offers professional, friendly, and engaging service. Ensures housekeeping departmental standards are followed. Responds timely to guests’ special requests for miscellaneous items like cribs, cots, extra towels, etc. Maintains inventory of necessary supplies. Reports necessary maintenance items. Follows departmental policies and procedures. Follows all safety an...

Responsibilities. Assist guests with their overnight requests and maintain a positive presence at the front desk overnight. Balancing the accounts from day shift. Check in guests, answer phones and take reservations. Respond to guest complaints, requests and emergencies. Process guest invoices and payments. Reconcile accounts. Balance the cash drawer and log receipts. Investigate and resolve out-of-balance accounts. Prepare daily reports. Skills....

Job Description. Understand operation of washing machines and dryers. Wash and dry all dirty linens towels rags etc. as directed by management. Must be able to convey information and ideas clearly. Clean dryer filter daily and maintain all equipment as trained. Fold linens/towels and stock linen carts as required. Always practice safe work habits to ensure safety to guests and fellow employees. Sweep and mop laundry floors storing all linens off ...