Regional Director of Operations - North American Dental Group

In this role you will support our Orthodontics practices in Northeastern, OH and MA.

Join Us in Transforming the Dental Experience

Imagine being able to work with a group that strives to make a difference in the everyday lives of individuals. At NADG, we use our individuality and expertise to work with our partnered dental offices and ensure that every practice is able to focus on what they do best—providing best in class patient care. Our guiding principle is empathy, and it allows us to focus on the big picture of what our work is all about: putting every patient first, every visit.

Do you have the drive and passion for helping others improve the dental field in the way that we do? Come join our team— assist us in pioneering a new culture of dentistry.

The Role You’ll Fill at NADG

Our Operations Department is expanding! As a member of our team, you will…

• Oversee the daily administrative operations of our dental practices within the Northeast, OH area, providing leadership and guidance on employee relations, patient relations, and achieving administrative operational goals.
• Oversight of practices located in Boardman, Poland, Salem, Niles, Medina, Shaker Heights, Lockbourne, Lyndhurst, Kent and Strongsville
• Be responsible for office profit & loss by partnering to manage patient scheduling, staff productivity, collections and receivables, and controlling operations expenses.
• Conduct financial report review, revenue posting, and staff payroll.
• Build strong and productive partnerships with dentists and office teams, while making effective decisions based on data analysis, organizational observations, and cost controls.
• Create a positive, ethical, and respectful work environment by promoting the company culture through its mission, vision, and core values.
• Recruit, hire, develop, and retain high-performance teams through training/education, coaching, expectation setting, and accountability, while also ensuring compliance with all operational standards and regulations.
• Work collaboratively with organizational departments to ensure consistent communication with Vice President of Operations and executive team regarding challenges, action plans, and process improvements.

The Skills We’re Looking for

• The ideal candidate is someone who has built and managed programs across multiple office locations, but what we really need is someone who is high energy, loves coaching and developing other providers, is highly organized, and is willing to go the extra mile to deliver results for their team.
• Three (3) years of Multi-Office Supervisory or Management experience is preferred
• Willingness to travel to our local practices and, on occassion, to Massachusettes
• Dental experience; Orthodontics financial management required
• Familiarity with dental software and Microsoft Office products with the ability to learn new programs and analyze data
• Commitment to providing exceptional service, support, and education to patients and team members
• Ability and willingness to travel frequently across multiple office locations spanning 2-3 hours driving distance. In some cases, the responsibilities of this role may require overnight travel. All travel expenses are covered by the company.
• Ability and willingness to travel to off-site leadership meetings a few times a year.

Benefits Await!

We take pride in our ability to give our team members all the benefits they deserve. This is why we offer…

• A comprehensive benefits package including 401k
• Competitive paid time off for full-time and part-time team members which increases as you grow in your career with us
• Constant opportunities for career growth and continuing education
• A professional and flexible atmosphere that allows for freedom and individuality – enabling our team to always strive to do what’s best for the patient

Ready to Join Our Team?

• Our team isn’t just looking for good members, we’re looking for the best of the best and are ready to welcome the perfect candidate to this position. NADG is constantly growing, and we want you to join us on our mission. Stop searching for jobs – apply today and start your career.
• If you are professional and organized yet outgoing, flexible, and energetic, you’ll fit right in.
• Our team is full of individuals with different skills and personalities, but each is willing to go the extra mile for our patients while communicating well with our team. If this sounds relatable, then there’s a spot for you at our practice. We’re excited to hear from you!

Equal Opportunity Employer

We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, ancestry, religion, sex, sexual orientation, gender identity, age, national origin, disability, protected veteran status, or any other characteristic protected by law.

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Job Type: Full-time

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Flexible schedule
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Referral program
• Vision insurance

Schedule:

• Day shift
• Monday to Friday

Experience:

• Orthodontics: 2 years (Preferred)
• P&L Management: 2 years (Required)
• Multi-Practice Management: 2 years (Preferred)

Work Location: In person