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Customer Service Professional
Randstad Scottsdale, AZ
$51k-66k (estimate)
Full Time | Business Services 3 Weeks Ago
Save

Randstad is Hiring a Customer Service Professional Near Scottsdale, AZ

This job offer is not available in your country.

job summary : Responsibilities :

Responsibilities :

Serves as the initial point of contact for clients. Responds to requests for investment, fund, and account information.

Resolves general account issues.

  • Follows standardized processes to complete monetary and administrative transactions.
  • Documents and reports client feedback for process improvement efforts.
  • Develops basic knowledge of Vanguard funds, products, and services, and of the overall Financial Services industry.

Skills : Client Service, Banking, Telephone Etiquette Experience : Entry Level2 year(s)

responsibilities :

Serves as the initial point of contact for clients. Responds to requests for investment, fund, and account information.

Resolves general account issues.

  • Follows standardized processes to complete monetary and administrative transactions.
  • Documents and reports client feedback for process improvement efforts.
  • Develops basic knowledge of Vanguard funds, products, and services, and of the overall Financial Services industry.

qualifications : Experience

Experience

  • Entry Level
  • 2 years

Education

High School (required)

skills :

  • Client Service
  • Banking
  • Telephone Etiquette
  • 3 hours ago

Job Summary

JOB TYPE

Full Time

INDUSTRY

Business Services

SALARY

$51k-66k (estimate)

POST DATE

05/24/2024

EXPIRATION DATE

07/22/2024

WEBSITE

randstad.com

HEADQUARTERS

NUNGAMBAKKAM, TAMIL NADU

SIZE

>50,000

FOUNDED

1960

CEO

VISWANATH PUDUKKOD SUBRAMANIAN

REVENUE

$200M - $500M

INDUSTRY

Business Services

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The job skills required for Customer Service Professional include Products and Services, Financial Services, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer Service Professional. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer Service Professional. Select any job title you are interested in and start to search job requirements.

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The following is the career advancement route for Customer Service Professional positions, which can be used as a reference in future career path planning. As a Customer Service Professional, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Service Professional. You can explore the career advancement for a Customer Service Professional below and select your interested title to get hiring information.

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If you are interested in becoming a Customer Service Professional, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Customer Service Professional for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Customer Service Professional job description and responsibilities

They help customers compare products and services and advise clients about which options meet their needs.

02/12/2022: Asheville, NC

They might also discuss how to use available services or demonstrate the right way to operate a product.

02/14/2022: Canton, OH

Customer service representatives may also offer additional sales and products, or sell products or services directly.

04/02/2022: Florence, AL

They may also handle product returns, cancel services, start services or process refunds.

04/05/2022: Battle Creek, MI

Deliver prepared sales talks, reading from scripts that describe products or services to persuade potential customers to purchase a product or service or to donate.

05/02/2022: Frankfort, KY

Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Customer Service Professional jobs

Take note that collecting and analyzing customer feedback can also be a part of their customer service job tasks.

03/18/2022: Springfield, OH

When attending to customers problems, customer service professionals needs to know that using positive language takes the stress away from the situation.

03/22/2022: Elkhart, IN

They must have a clear escalation pathway and candidates must be proactive and offer a clear solutions.

04/29/2022: Winston Salem, NC

Learn when and how to present recommendations and provide solutions that connect to customer needs and wants and ask for direct feedback from customers and colleagues.

03/28/2022: Topeka, KS

Responding to questions with positive language can greatly affect how the customer hears the response.

04/27/2022: Reno, NV

Step 3: View the best colleges and universities for Customer Service Professional.

Butler University
Carroll College
Cooper Union
High Point University
Princeton University
Providence College