26 Jobs in reading, pa
Engineering Excellence - Berkshire is Hiring a Service Manager Near Reading, PA
Position Title: Service Manager
Reports To: General Manager
Location Name: Berkshire Mechanical
Location Address: 2729 Leisczs Bridge Rd, Leesport, PA 19533
Pay Range: $85,000 - $120,000
Join the team of experts and realize your true potential!
Why You Should Join the Service Expterts Team?
Our team consists of the very best; we believe in doing what is right for our customers and our employees. We provide our employees with the training, support and an opportunity for unlimited professional growth. Join us and become an EXPERT!
Position Summary:
As Service Manager, you will troubleshoot and resolve technical HVAC questions regarding service repairs; analyze trends of spends and makes recommendations to clients to optimize their repair and maintenance spend, and maximize uptime for equipment; processes quotes from service providers to customers.
Responsibilities
- Review and manage all repair quotes submitted by the service providers and submits to the National Accounts customer
- Conduct strategic account review meetings with clients on total cost of ownership.
- Provide technical support for the department
- Evaluate & resolve technical issues
- Provide technical assistance for customers
- Resolve billing problems of a technical nature
- Help customer service (dispatch) with technical problems
- Performs other duties and tasks as assigned
- Regular, reliable attendance
Qualifications
- Ability to multi-task and prioritize work responsibilities.
- Ability to work independently and to instruct others.
- Industry specific knowledge of various components associated with HVAC service field.
- Minimum of 5 years proven field experience in commercial HVAC
- Minimum of 5 years as an HVAC service manager or adequate field supervisory experience.
- Working knowledge of the techniques, methods, tools, & safety precautions of the HVAC trade.
- Must possess excellent interpersonal and organizational skills; able to maintain and protect confidential information.
- Must be proficient with computers – including but not limited to Microsoft Word and Excel.
- Must communicate effectively verbally and in writing with customers and service technicians.
- What Do We Offer You as a Berkshire Mechanical Employee?
Service Experts offers a comprehensive benefits package designed to support employees and their families in managing their health and wellness needs. Following is a summary of the many benefits that could be available to you as a Service Experts valued employee.
- Competitive Pay, including incentive opportunities for many positions
- Paid Time Off and Company Holiday Pay
- Medical /Dental /Vision Insurance programs
- 401(k) Retirement Savings Plan with company matching contributions
- Life Insurance, for you and options you can elect for your family
- Short-term and Long-term disability insurance options, that protects you and your family if you are unable to work
- Supplemental benefit programs such as: Legal advice, pet insurance, health advocacy programs
- World Class Training opportunities through our Experts University
- Career Development opportunities
Job Summary
Full Time
$88k-114k (estimate)
05/12/2024
07/10/2024
The job skills required for Service Manager include Customer Service, Billing, Communicates Effectively, HVAC, etc. Having related job skills and expertise will give you an advantage when applying to be a Service Manager. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Service Manager. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Service Manager positions, which can be used as a reference in future career path planning. As a Service Manager, it can be promoted into senior positions as a Customer Service Senior Manager that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Service Manager. You can explore the career advancement for a Service Manager below and select your interested title to get hiring information.
If you are interested in becoming a Service Manager, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Service Manager for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Service Manager job description and responsibilities
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Service Manager jobs
Employers require that a viable candidate for a service manager position possess excellent computer skills.
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A few years of experience from a service oriented role, preferably with focus on customer experience and account management.
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Experienced leader with proven record providing exceptional customer service operations.
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Excellent Communication skills and the ability to solve problem are just a few qualities a service manager should have.
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The service manager must also be able to work under stress besides handle stress.
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Step 3: View the best colleges and universities for Service Manager.
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