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Just Posted
Technology Specialist
Cynet Systems Raleigh, NC
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$56k-76k (estimate)
Full Time 2 Days Ago
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Cynet Systems is Hiring a Technology Specialist Near Raleigh, NC

Job Description:
  • Provide customer support across counties listed in accordance with Service Level Agreements set forth by the client IT department.
  • Support personal computer systems by installing, configuring, and maintaining hardware and software for judicial staff.
  • The driving radius from the contractor's home to their assigned duty station should be no more than 20 miles maximum, ideally 15.
  • Expectations of nonspecific responsibilities should include, but are not limited to, the following:
  • Understand computer systems to ensure that all components will integrate properly.
  • Remain abreast of rapidly changing hardware and software technology.
  • Provide support to local area networks by installing, maintaining, and troubleshooting LAN hardware and software that includes file servers, routers, switches, and other telecommunications equipment.
  • Interface with Judicial Branch staff and local government officials.
  • Listen to customers to identify problems, then make necessary corrections or assist vendors in corrective actions.
  • Facilitate moves and relocations of judicial facilities, including courthouses and other office locations.
  • Provide training for judicial staff on an as-needed basis.
  • Test and recommend hardware and software configurations on an as-needed basis.
  • Participate in large technology deployment projects that may include statewide software updates, server upgrades, and eCourts initiatives.
  • Work is generally performed in an office environment.
  • Occasional lifting of heavy objects is required.
  • Due to the nature of the job the candidate should be able to lift 75 pounds with assistance..
  • As part of the process of configuring personal computers, exposure to hazardous electrical computer components may occur requiring extreme caution to be taken.
  • Up to 20% of overnight travel to locations across the state is required using contractor-owned vehicles.
  • Travel reimbursement eligible.
  • This position reports to the IT Support Supervisor of the county in which is their duty station.
Knowledge, Skills, and Abilities:
  • The design and implementation of Ethernet topology networks; Windows 10/11; Office 2016/365; SCCM/MECM; BitLocker; Cisco AMP; Cisco Client; Windows Server 2012/16; PowerShell; computer systems to ensure that all components will integrate properly; software packages such as TN3270, SharePoint Designer, and Adobe Professional; Cisco servers, routers, voice gateways, and switches; and integration of all components.
  • Skills in: installing personal computers and peripherals (e.g., printers, scanners, cameras, fax machines, and audio-video equipment); using individual components; listening and communicating with customers to identify concerns, analyzing needs, and determining hardware/software solutions; rigorous problem solving; and providing excellent customer service.
  • Ability to: analyze needs, select strategies, and resolve technical problems; manage time to meet schedules; prioritize tasks according to customer needs; communicate highly technical information to non-technical users; work independently; troubleshoot hardware and software problems involving local area networks and personal computer systems; manage critical incidents, identify problems, make necessary corrections, and assist vendors with resolutions.
Education and Experience:
  • Bachelor's degree in Computer Science, Computer Information Systems, Computer Engineering, Math, Engineering, or other related technical degrees from an appropriately accredited institution, and one (1) year of progressive experience in the field of information technology; or an equivalent combination of education and experience.

Job Summary

JOB TYPE

Full Time

SALARY

$56k-76k (estimate)

POST DATE

06/17/2024

EXPIRATION DATE

06/30/2024

WEBSITE

cynetsystems.com

HEADQUARTERS

ARCOLA, VA

SIZE

500 - 1,000

FOUNDED

2010

CEO

ASHWANI MAYUR

REVENUE

$50M - $200M

INDUSTRY

IT Outsourcing & Consulting

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The following is the career advancement route for Technology Specialist positions, which can be used as a reference in future career path planning. As a Technology Specialist, it can be promoted into senior positions as a Consultant - Education that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Technology Specialist. You can explore the career advancement for a Technology Specialist below and select your interested title to get hiring information.

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If you are interested in becoming a Technology Specialist, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Technology Specialist for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Technology Specialist job description and responsibilities

Technology specialists provide support services for technological systems, programs, and networks.

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Specialists can also do roles of software engineers, software developers, database administrators, system analysts, computer security technicians, and network analysts, among others.

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They should be technology-savvy and be able to resolve all the technical difficulties.

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Technical specialists work with network analysts to review, diagnose, and treat technical problems related to computer networking operations.

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Unlike using the more traditional marketing channels, digital marketers effectively communicate through appropriate technology platforms.

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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Technology Specialist jobs

Develop Excellent Communication Skills.

04/18/2022: Gary, IN

Learn Relevant Tech Skills and Gain Experience.

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Practice fixing common computer problems.

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promoting certain technology products or services.

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Set clear expectations with each assignment.

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Step 3: View the best colleges and universities for Technology Specialist.

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