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POSITION SUMMARY
Manages the day-to-day service operations at the local level (service support team and technicians will report directly to this individual). Will be required to assemble and lead a high-performing, customer-focused team. Ensures that his/her people work as a team to provide a hassle-free experience for our customers. Effectively drives change within his/her organization to ensure one consistent way of doing business with other Equipment Depot locations. Achieves business objectives (as measured by Key Performance Indicators) by improving the skills and professionalism within our service operation. Improving the efficiency of his/her service organization will be a key responsibility.
ESSENTIAL FUNCTIONS
Reasonable Accommodation Statement
To perform this job successfully, an individual must be able to perform each of the essential duties satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.
Essential Functions Statement(s)
SKILLS AND ABILITIES
Education: Minimum high school diploma, preferred college education or equivalent working experience in the aftermarket service environment
Experience: prefer at least 2 years of proven hands-on management experience.
Computer Skills: Basic knowledge of computer operation and ability to use Microsoft Office products such as Word and Excel
Other Requirements: Strong organizational, communication, and conflict resolution skills. Ability to facilitate change. Training experience.
WORK ENVIRONMENT
Work environment varies from office to job site to industrial locations
OUR CORE VALUES
Passion to Perform – We are passionate to perform and focus on concrete achievements
Trust to Act – We are empowered to act, and act in a powerful way
Act Responsibly – We are responsible for our actions and the consequences they have for our stakeholders and our environment
Make it Fun! – We are serious about making work fun; it’s the way we do things
An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.
The Company has reviewed this job description to ensure that essential functions and basic duties have been included. It is intended to provide guidelines for job expectations and the employee's ability to perform the position described. It is not intended to be construed as an exhaustive list of all functions, responsibilities, skills and abilities. Additional functions and requirements may be assigned by supervisors as deemed appropriate. This document does not represent a contract of employment, and the Company reserves the right to change this job description and/or assign tasks for the employee to perform, as the Company may deem appropriate.
Other
Wholesale
$87k-113k (estimate)
05/16/2024
07/15/2024
eqdepot.com
SAN ANTONIO, TX
1,000 - 3,000
2015
CASEY WIELAND
$50M - $200M
Wholesale
The job skills required for SERVICE MANAGER include Leadership, Customer Satisfaction, Problem Solving, Microsoft Office, etc. Having related job skills and expertise will give you an advantage when applying to be a SERVICE MANAGER. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by SERVICE MANAGER. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for SERVICE MANAGER positions, which can be used as a reference in future career path planning. As a SERVICE MANAGER, it can be promoted into senior positions as a Customer Service Senior Manager that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary SERVICE MANAGER. You can explore the career advancement for a SERVICE MANAGER below and select your interested title to get hiring information.
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Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Service Manager job description and responsibilities
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Service Manager jobs
Employers require that a viable candidate for a service manager position possess excellent computer skills.
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A few years of experience from a service oriented role, preferably with focus on customer experience and account management.
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Experienced leader with proven record providing exceptional customer service operations.
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Excellent Communication skills and the ability to solve problem are just a few qualities a service manager should have.
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The service manager must also be able to work under stress besides handle stress.
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