3 Jobs in plattsburgh, ny
DELLA Auto Group is Hiring a Service Manager Near Plattsburgh, NY
DELLA Auto- North Region is seeking a skilled and experienced Service Manager to join our team in Plattsburgh, New York. As the Service Manager, you will be responsible for overseeing the daily operations of our service department, ensuring that all customer needs are met and providing exceptional service to maintain customer satisfaction. This is a full-time, individual contributor position that offers competitive salary and benefits within the automotive industry.
Compensation & Benefits:
- Competitive salary
- Comprehensive benefits package including medical, dental, and vision insurance
- Paid time off and holidays
- 401(k) retirement plan with company match
- Employee discounts on automotive services and purchases
- Oversee and manage all aspects of the service department, including scheduling, staffing, and training
- Ensure the timely completion of all service appointments and repairs
- Monitor the quality of work and provide feedback to technicians
- Maintain accurate records of customer service and repair history
- Establish and maintain relationships with customers to promote customer loyalty and retention
- Collaborate with other departments to improve overall dealership operations and customer satisfaction
- Monitor and control expenses to meet budget and financial goals
- Stay up-to-date with industry trends, technology, and service techniques
- Resolve customer complaints and issues in a timely and professional manner
- High school diploma or equivalent required; associate's or bachelor's degree in Automotive Technology or related field preferred
- Minimum of 3 years of experience in a service management or leadership role within the automotive industry
- Strong leadership and communication skills
- Knowledge of automotive service and repair processes, tools, and equipment
- Excellent customer service and problem-solving abilities
- Proficient in computer systems and software relevant to the automotive industry
- Valid driver's license and clean driving record
DELLA Auto- North Region is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
Job Summary
Full Time
Retail
$88k-114k (estimate)
06/02/2024
07/01/2024
dellacars.com
QUEENSBURY, NY
25 - 50
1983
Private
MICHAEL DELLA BELLA
$10M - $50M
Retail
Related Companies
The job skills required for Service Manager include Customer Service, Leadership, Customer Satisfaction, Problem Solving, Scheduling, Communication Skills, etc. Having related job skills and expertise will give you an advantage when applying to be a Service Manager. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Service Manager. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Service Manager positions, which can be used as a reference in future career path planning. As a Service Manager, it can be promoted into senior positions as a Customer Service Senior Manager that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Service Manager. You can explore the career advancement for a Service Manager below and select your interested title to get hiring information.
If you are interested in becoming a Service Manager, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Service Manager for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Service Manager job description and responsibilities
A service manager needs to be able to manage their time to ensure they can attend to both employee and customer requests.
02/28/2022: Frankfort, KY
The Guest Service Manager oversees all property operations, ensuring that the highest levels of hospitality and service are provided.
02/08/2022: Poughkeepsie, NY
The service manager ensures excellent customer service, maintains strong relationships with customers and third-party vendors and ensures repeat customers.
01/17/2022: Lansing, MI
Maximized sales by providing excellent customer service and minimize loss through proper utilization of standard operating procedures.
12/13/2021: Frankfort, KY
Responsible for understanding each customer's expectations and delivering services as needed.
02/15/2022: Abilene, TX
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Service Manager jobs
Employers require that a viable candidate for a service manager position possess excellent computer skills.
01/13/2022: Middlesex, NJ
A few years of experience from a service oriented role, preferably with focus on customer experience and account management.
01/25/2022: Atlanta, GA
Experienced leader with proven record providing exceptional customer service operations.
01/21/2022: Grand Rapids, MI
Excellent Communication skills and the ability to solve problem are just a few qualities a service manager should have.
01/27/2022: Pittsburgh, PA
The service manager must also be able to work under stress besides handle stress.
12/20/2021: Pittsburgh, PA
Step 3: View the best colleges and universities for Service Manager.
Similar Jobs
Popular Articles
