Position Summary

The primary responsibility of a Mattress Sales Associate is to execute the Living Spaces Guest Engagement Model and create a positive experience for our guests that keeps them coming back.

Proper execution of these 2 areas will enable the product specialist to exceed targeted SPH (Sales Per Hour) and drive company KPIs all while maintaining the highest level of guest satisfaction as measured by our guest survey.

Position Description

• Maintain a primary focus on training and development on sales proficiency process
• Complete all training and demonstrate the ability to effectively execute to company expectations
• Executes style guide directives by overseeing all aspects of merchandising, visual and labeling
• Ensure daily task lists are completed by store teams
• Ensure inventory accuracy according to company asset protection standard work
• Drive proficiency using Living Spaces Guest Engagement Model
• Connect behaviors in the Guest Engagement model to expected sales outcomes
• Self assess daily results and partner with Leadership on behavioral expectations to improve
• Complete a monthly proficiency plan by utilizing the end of the month sales reporting tools and self-assessing personal strength and opportunities
• Drive proficiency using Living Spaces Guest Engagement Model and Guest Satisfaction
• Help to execute style guide directives and Daily Task List
• Help to build a culture throughout store that drives the following positive company expected outcomes
• Actively support and contribute to the store with the goal of helping the entire team delight guests and achieve revenue targets
• Utilize all tools to the company standard
• Ensure check-out / in processes is executed
• Ability to work weekends and most holidays
• Able to work in a fast-paced environment

Qualifications

Education / Experience : High School Diploma or GED equivalent. 1 years of retail experience in a direct customer interactive environment preferred.

High volume experience is preferred. Equivalent combination of education and experience will be considered.

Computer Skills : To perform this job successfully, an individual must have experience in Microsoft Office programs.

Position Hiring Range

The hiring pay range provides a guide for what we would reasonably pay for the position. Pay will be determined by several factors, including but not limited to : applicant’s education, relevant work experience, knowledge, skills and abilities, as well as internal equity and alignment with geographic market data.

Living Spaces reserves the right to modify this pay range at any time. P ay is determined by various factors including market demand, applicable skills, work experience and education, location, company budget, and in-demand skill sets.

Compensation : $14.85 - $19.30

Retail, Guest Services, and Distribution Center Team Members are eligible to receive team bonus based on meeting specific goals and KPI’s.

Last updated : 2024-06-17