7 it support specialist Jobs in mountain view, ca
hyper is Hiring a Customer Support Specialist Near Mountain View, CA
If you ask our customers, one of the things they love most about Meta Labs is that we're there within seconds when they need help. To continue to provide the level of support our customers have come to expect, we are looking to hire a Customer Support Specialist who can assist our customers with issues both technical and non-technical. The responsibilities of the Customer Support Specialist include: responding to tickets in a timely fashion, working with customers to solve both trivial and novel challenges, and working with the engineering team to provide technical assistance.
The perfect candidate will be a proactive, socially inclined individual with experience dealing with small business owners. A technical background is ideal, but not required. The role is designed to be flexible; we're looking for individuals who can contribute to our community and team in a number of ways. At Meta Labs, being part of the Support team works a bit differently than at traditional businesses, because the engineering team, sales team, and support team all work together to define next steps for the product.
Job Summary
Full Time
$59k-77k (estimate)
06/15/2024
06/28/2024
hypershop.com
FREMONT, CA
50 - 100
2005
Private
DANIEL CHIN
<$5M
Wholesale
Related Companies
About hyper
HYPER is a California-based consumer electronics company that manufactures and markets portable chargers, batteries, adapter, cables and related products.
The following is the career advancement route for Customer Support Specialist positions, which can be used as a reference in future career path planning. As a Customer Support Specialist, it can be promoted into senior positions as a Customer Service Representative IV that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Support Specialist. You can explore the career advancement for a Customer Support Specialist below and select your interested title to get hiring information.
If you are interested in becoming a Customer Support Specialist, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Customer Support Specialist for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Customer Support Specialist job description and responsibilities
To enhance customer experience, they help customers complete purchases, upgrades/returns and frequently provide necessary technical assistance.
01/27/2022: Johnstown, PA
They are also responsible for conducting surveys on the products or services and communicating customer feedback.
01/30/2022: Chico, CA
A Customer Support Specialist will also replace products or process payment refunds as needed.
01/18/2022: Rockford, IL
They help customers with their queries and complaints.
02/18/2022: Richland, WA
Listen to customer complaints and provide adequate solutions for their problem via phone or email.
02/14/2022: San Diego, CA
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Customer Support Specialist jobs
Communication skills come as pretty much as a given, concerning customer support.
02/15/2022: Troy, NY
Make Connections and Give Compliments.
01/07/2022: Lompoc, CA
Ensure that customers understand the resolution and provide on-going education to customers.
01/11/2022: Spokane, WA
Compile and analyze customer requirements to give the best advice and resolve their query.
02/20/2022: Pensacola, FL
Customer service experience- A thorough knowledge of how to delight customers through strong researching, problem solving and troubleshooting skills.
01/09/2022: Chattanooga, TN
Step 3: View the best colleges and universities for Customer Support Specialist.
