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**Job Summary:** We are seeking a Customer Service Representative to join our team. The ideal candidate will be responsible for providing exceptional customer service and support to our clients. **Responsibilities:** - Handle incoming customer inquiries via phone, email, and chat - Assist customers with product information, pricing, and availability - Process orders, returns, and exchanges accurately and efficiently - Resolve customer complaints in a professional manner to ensure satisfaction - Conduct outbound calls to follow up on customer inquiries or issues - Perform data entry tasks to update customer records and information **Experience:** - Proficient in English; multilingual abilities are a plus - Strong communication skills with the ability to articulate information clearly - Experience in outbound calling and sales is advantageous - Excellent phone etiquette and customer service skills - Bilingual proficiency in Spanish is preferred - Prior experience in data entry and customer service roles This position offers the opportunity to work in a dynamic customer service environment where you can utilize your language skills and passion for helping customers. If you are a dedicated individual with excellent communication abilities, we encourage you to apply for this rewarding Customer Service Representative role.
Job Type: Full-time
Pay: Up to $20.00 per hour
Shift:
Weekly day range:
Work setting:
Work Location: In person
Full Time
Business Services
$41k-51k (estimate)
06/13/2024
10/10/2024
epscorp.com
PANAMA CITY, FL
1,000 - 3,000
1983
Private
TOAN HONG
$50M - $200M
Business Services
EPS offers system integration, logistics support, fielding and training, engineering and voice and data networks services.
The job skills required for Customer Service Representative include Customer Service, Communication Skills, Data Entry, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer Service Representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer Service Representative. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Customer Service Representative positions, which can be used as a reference in future career path planning. As a Customer Service Representative, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Service Representative. You can explore the career advancement for a Customer Service Representative below and select your interested title to get hiring information.