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Biospace is Hiring an Account Manager Near Manassas, VA
Join our team as an Account Manager, where you'll be the linchpin in fostering and preserving our client relationships. Your role will be pivotal, ensuring client satisfaction and retention by delivering tailored solutions and being their go-to resource. Collaborating with internal teams, you'll orchestrate seamless product/service delivery, spot upselling opportunities, and drive our organization's growth. As Account Manager this role will also support new product launches as well as interact with our internal licensing team. Come make a difference and be a key player in our success story!
Responsibilities
- Sales and Customer Engagement: Sell products/services via various channels, act as post-sale point of contact, and focus on customer satisfaction, retention, and business growth to meet quotas. Develop new accounts, generate referrals, and cultivate existing accounts through ongoing client contact and support.
- Customer Support and Relationship Management: Provide customer support, communicate transaction information, offer guidance on products/services based on customer needs, and maintain ongoing relationships through follow-up and support. Gather customer information and provide recommendations accordingly.
- Sales Strategy and Acount Management: Execute sales strategy, close sales within defined parameters, and manage custom solution work. Generate sales reports, identify opportunities to increase sales volume, and ensure service levels are met. Complete administrative tasks to maintain accuracy in CRM database and stay updated on organizational products and services.
- Bachelor's degree and 2-5 years' experience or equivalent experience.
- A scientific background (microbiology or biology preferred) and familiarity with sales, marketing and business skills is required.
- Proven sales track record, meeting or exceeding quotas.
- Strong negotiation, interpersonal and communication skills.
- Ability to provide excellent customer service and problem-solving.
- Experience in sales strategy execution and CRM proficiency.
- Proficient in product knowledge and adaptable to changing priorities.
- Health & Wellness:
- Comprehensive medical coverage and company paid Life Insurance, Disability Insurance & AD&D
- Work life balance with Paid Holidays and PTO
- Fitness and cell phone subsidies, and additional benefits such as Aflac, legal services, and pet insurance
- Employee Assistance Program offering around-the-clock counseling
- Financial security:
- 401(a) (6% employer contribution) and 403(b) (2% match) retirement plans
- Exceptional career advancement opportunities, recognition, and rewards
- Corporate bonus program
- Mission Focused:
- Non-profit organization supporting critical life science research
- We give scientists the tools they need to make discoveries that improve and save lives
- Contribute to community involvement and social responsibility
ATCC is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.
Job Summary
Full Time
Scientific Services
$100k-135k (estimate)
06/01/2024
06/24/2024
biospace.com
CERRITOS, CA
50 - 100
1985
KI CHUL CHA
$10M - $50M
Scientific Services
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About Biospace
BioSpace serves as the leading online source for biotechnology jobs, breaking industry news and expert analysis. BioSpace has accelerated recruitment, communication and discovery among business and scientific leaders within the life sciences for more than 30 years.
The job skills required for Account Manager include Customer Service, CRM, etc. Having related job skills and expertise will give you an advantage when applying to be an Account Manager. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Account Manager. Select any job title you are interested in and start to search job requirements.
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