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Front Desk Associate
ResultsCX Jacksonville, NC
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$29k-37k (estimate)
Full Time 7 Days Ago
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ResultsCX is Hiring a Front Desk Associate Near Jacksonville, NC

Position Overview
The Front Desk Associate is the first point of contact for the company and is responsible for promoting a good first impression on all the visitors and callers.
Duties and Responsibilities
  • Answers and directs calls, greets visitors and on site clients, escorts visitors entering into restricted areas, handles inquiries and provides information relating to the company approved by corporate communication group
  • Provide access and performs control functions on ingress and egress of visitors and guests by issuing the ID cards, lanyards and proximity access cards for the new hires
  • Coordinates transportation requirements as requested and approved by the Managers and Directors
  • Acts as point person for the conference rooms utilization schedule
  • Manage people traffic in the reception area (for new hires) and ensures waiting areas are clean and orderly
  • Immediately reports untoward incidents encountered to the Facilities Supervisor on site
  • Logs and sorts out all incoming correspondence for the company
Qualifications
  • Candidate must be a graduate of a 4-year course in any field.
  • Must have at least 6 months experience in handling end to end process for program recruitment in a BPO/Call Center company
  • At least 2 years Recruitment experience.
  • Must be able to work well in all levels of organization
  • Excellent English communication skills
  • Proficient in MS Office (Word, Excel)
  • Flexible in terms of work hours, open to shifting schedules, extended work hours and working on holidays and weekends
  • A team player and can multi-task and perform in a fast-paced environment
Company Overview
ResultsCX is a premier customer experience partner to Fortune 100 and 500 companies. We design, build, and deliver digitally influenced customer journeys that achieve the satisfaction and loyalty brands need to thrive and grow, while improving efficiency and reducing costs. ResultsCX's 30 -year track record for reimagining the customer experience to meet consumers' evolving expectations has driven growth to more than 20 geographic hubs and approximately 20,000 colleagues worldwide. Our core expertise extends to actionable analytics, contact center as a service (CCaaS), and our own SupportPredict AI-powered digital experience platform. Our strength lies in exceptional individuals working together in a high-performing, fun culture to deliver next-generation customer experiences on behalf of our clients.

Job Summary

JOB TYPE

Full Time

SALARY

$29k-38k (estimate)

POST DATE

06/10/2024

EXPIRATION DATE

06/28/2024

WEBSITE

www.results-cx.com

HEADQUARTERS

Fort Lauderdale, Florida

SIZE

15,000 - 50,000

CEO

Kaitlyn Larrabee

REVENUE

$1B - $3B

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About ResultsCX

As an organization obsessed with measuring outcomes, we know the importance of a proven operating model for maximizing the performance of people, process, and technology.

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The following is the career advancement route for Front Desk Associate positions, which can be used as a reference in future career path planning. As a Front Desk Associate, it can be promoted into senior positions as a Receptionist II that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Front Desk Associate. You can explore the career advancement for a Front Desk Associate below and select your interested title to get hiring information.

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If you are interested in becoming a Front Desk Associate, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Front Desk Associate for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Front Desk Associate job description and responsibilities

Front Desk Associate keeps the front desk and lobby area clean and neat.

01/02/2022: Houston, TX

The Front Desk Receptionist will perform a variety of general office duties such as client service, data entry, requisition of supplies, secretarial services, mail services, public relations, correspondence, and word processing.

02/05/2022: Saint Louis, MO

Working at the front desk requires using computers to keep records, process payments, and complete other tasks.

03/03/2022: Virginia Beach, VA

Maintaining cleanliness of front desk areas to contribute to an exceptional facility experience.

01/04/2022: Trenton, NJ

The Front Desk employee ensures positive customer experience.

12/09/2021: Lafayette, LA

Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Front Desk Associate jobs

A front desk agent does not need any experience but should have a high school degree or GED equivalent.

02/14/2022: Memphis, TN

A front desk receptionist needs to be highly organized, friendly and engaging.

01/09/2022: Chillicothe, OH

Because a front desk worker has to multitask and serve many guests at once, a good employee must keep calm under pressure.

02/03/2022: Bridgeport, CT

Front desk employees need to be able to get along and work with a variety of people.

02/24/2022: Monroe, LA

Always Be Available as a Mentor.

03/03/2022: Lancaster, PA

Step 3: View the best colleges and universities for Front Desk Associate.

Butler University
Carroll College
Cooper Union
High Point University
Princeton University
Providence College