Do you like using your IT skills to solve complex problems in a highly collaborative environment? Join the UFP Industries' IT team where you will be integral to the continuous improvement of our company. Job Summary We’re looking for a skilled professional to manage and administer Office 365 applications, focusing on Exchange Online, Microsoft Teams, SharePoint, and OneDrive. The role extends to additional responsibilities involving Webex Calling, Exchange On-Premises, and various Cisco products. The successful candidate will also oversee aspects of DNS management, server maintenance, and provide troubleshooting support for our unified communications infrastructure. Key Responsibilities: Administer and support Exchange Online, Microsoft Teams (including Teams Voice, Teams Rooms, Teams Channels), SharePoint, and OneDrive. Perform secondary tasks involving Webex Calling, Exchange On-Premises, Axis Cameras, and Cisco IPT (CUCM). Manage DNS records, including MX and SPF, ensuring proper email delivery and security. Maintain and update Exchange on-premises servers, applying patches and upgrades as needed. Provide technical support for all communication systems, addressing issues promptly. Troubleshoot escalated issues related to Exchange, Teams, and Cisco products, providing resolution, or escalating to specialized teams. Support PC hardware and software within a unified communications environment. Utilize advanced technical troubleshooting skills specific to communication technologies. Manage hardware for communication devices, including peripherals. Document problems and resolutions, maintaining a knowledge base for unified communications processes and procedures. Qualifications: Bachelor’s degree in Information Systems or a related field. Minimum of 3 years of experience in a support center environment, with a focus on unified communications. Required experience with Exchange (online and on-prem), Microsoft Teams, basic networking, and Cisco Webex solutions. Experience with IT security, audits, tools, and technologies related to communication systems. The Company is an Equal Opportunity Employer. Please watch our welcome video below to learn more about UFP Industries! Wondering what the companies of UFP Industries are all about? We're successful. We've been around for more than 65 years, and we've been profitable every year since our founding. We work hard, and we know how to set and beat records. We're competitive. Our line of work is demanding, but you'll get back what you put in and have fun doing it. We're family. We care for each other and want to see each other succeed. We enjoy watching each other build great careers and take advantage of the many opportunities we have to advance. And that makes UFP Industries a great place to be. We work hard and smart. We learn and grow from each other, from experience, from trial and error, from success. We collaborate to maintain our competitive edge. And we do it all on a global scale.