• Assist Office Manager with the preparation for daily, weekly, monthly management reports.
• Assist Office Manager with daily reconciliation and maintaining parking facility inspection forms / logs.
• Experience in Customer Service is required.

Work Schedule Tuesday to Saturday 8am-5pm

The Spirit of the Position :

The Office Clerk is an enthusiastic and charismatic individual who greets each day and every person with a smile. S / he is the first point-of-contact, sets the tone for an individual’s experience at LAZ Parking as well as providing administrative support .

Primary responsibilities include greeting and creating a welcoming atmosphere for our employees, customers and clients, proving excellent service, answering all inbound calls, helping to resolve inquiries and handling the flow of in-person and phone inquiries efficiently while ensuring that all other front-desk responsibilities are completed accurately and in a timely manner.

Proficiency in computers a must, Office system experience preferred.

Principal Job Duties :

• Answer telephone calls promptly and provide excellent customer service for clients, customers, employees, applicants, and managers.
• Greeting, welcoming and directing visitors appropriately
• Operating a multi-line phone system - Scanning, faxing and filing
• Maintaining a clean and welcoming reception area
• Managing conference room schedules - Maintain office supply inventories and process orders as needed.
• Ensure that the front desk is attended and phones are answered at all times during office hours.
• Manage the supply of office equipment, machines, or properties to the office. - Manages and maintains the conference room schedule
• Coordinates the repair and service of office equipment.
• Receives, distributes, and organizes incoming and outgoing correspondence and files.
• Establishes and maintains filing systems.
• Other related duties as assigned.

Education :

High school diploma or GED required.

Experience :

• 2 years in an administrative support role is required.
• Data entry experience is preferred but not required.
• Strong customer service experience.
• Parking industry experience is preferred but not required.

Skills :

• Ability to communicate professionally and effectively.
• Ability to speak, read, and comprehend the English language.
• Must be open to feedback, differing opinions and other points of view.
• Demonstrates a sense of urgency and timeliness.
• Demonstrate the ability to seek improvement.
• Excellent team-building and interpersonal skills.
• Knowledge of Excel, Word, Power Point and General Microsoft Office Applications

Physical Demands :

Ability to lift, push and pull at least 10 pounds.

This is largely a sedentary role; however, some filing is required. This would require the ability to lift files and file boxes, open filing cabinets, and bend or stand as necessary.

Last updated : 2024-06-18