Quality Assurance Director

Date Posted: Jun 3, 2024

Requisition ID: 444757

Location:

Evansville, IN, US, 47714

Work for Indiana

Begin a fulfilling career with the State of Indiana by joining one of the largest employers in the state, offering a diverse range of opportunities across 60 agencies. At the state, you'll find competitive compensation, a robust benefits package and a commitment to work-life balance. Most importantly, you'll have the chance to make a real and measurable impact on the lives of Hoosiers across Indiana.

At the State of Indiana, we dont just talk about diversity and inclusionwe make it our goal to create a welcoming, accessible, and equitable workplace with a workforce that is representative of Indiana's population. As a proud equal opportunity employer, reasonable accommodations may be available to enable individuals with disabilities to complete the application and interview process as well as perform the essential functions of a role.

About Evansville State Hospital :

Evansville State Hospital is one of the Indiana State Psychiatric Hospitals who are committed to the mission of Hope and Recovery. Residing on 88 acres on the east side of Evansville, Ind., our facility provides medical treatment for chronic mental illness and substance abuse disorders from our dedicated team of psychiatrists and advanced practice professionals. Active Treatment helps our patients achieve their goals directed towards living in the most non-restrictive environment possible.

Our team of professionals assist our patients in the treatment process involving medical staff, nursing, psychology, social work, rehabilitation therapy and our community integration program. Evansville State Hospital continues to maintain accreditation through The Joint Commission as an Inpatient Psychiatric Hospital as well as Centers for Medicare & Medicaid Services certification as a Psychiatric Medicare/Medicaid Hospital.

Salary Statement:

The salary for this position traditionally starts at $75,010, but may be commensurate with education or work experience.

A Day in the Life:

The essential functions of this role are as follows

Direct the writing of a facility-wide plan for the quality assurance program describing the facilitys objectives, organization, scope and mechanisms for overseeing the effectiveness of monitoring, evaluating and problem identification and solving.

Provide data for a systematic clinical information system which facilitates patient/resident management and planning.

Set priorities for studying identified problems according to established criteria.

Approve quality assurance action plans developed by committees and departments.

Analyze information provided by internal sources and outside agencies and communicates the dissemination of information to the appropriate areas.

Monitor problem identification and resolution, communicating appropriate information from studies and data sources to other committees, departments and persons affected by that information.

Prepare summary reports of quality assurance activities for Superintendent and/or others as required.

Assure that concurrent monitoring programs are in place in accordance with appropriate standards.

Receive, analyzes and summarizes monthly monitoring reports from departments and committees.

Recruit, select, onboard, and train employees to ensure role responsibilities and expectations are clearly understood while providing opportunities to continue professional development.

Set expectations, measure progress, provide ongoing feedback, and evaluate the performance of employees. Ensure work adheres to quality standards, deadlines, and proper procedures.

The job profile is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Other duties, responsibilities and activities may change or be assigned at any time with or without notice.

What You'll Need for Success:

You must meet the following requirements to be considered for employment:

Bachelors degree in Allied Health; Audiology; Business Administration; Counseling; Dietetics; Education; Geriatrics; Health Care Management; Medical Records; Nursing; related area. Accredited graduate training in any of the above areas may substitute for required experience with a maximum substitution of 3 years.

3 years full-time professional experience in developing, evaluating, implementing, monitoring health care plans in a hospital, nursing home, institutional setting; or related experience preferred.

Thorough knowledge of hospital facility policies and procedures.

Comprehensive knowledge of quality assurance principles in a hospital setting.

Extensive knowledge of Department of Mental Health rules, regulations and procedures.

Extensive knowledge of various state and federal laws and regulations applicable to the facilitys practice.

Comprehensive knowledge of various certification and accreditation requirements and standards as related to the Joint Commission and CMS.

Ability to communicate effectively in a timely and concise manner.

Ability to understand and interpret new and changing laws.

Organizational ability and knowledge of management techniques as they relate to quality assurance programming.

Coordinate follow-up on reports of internal/external reviews, J.C.A.H., certification surveys, etc.

Ability to establish and maintain effective working relationships with facility staff at all levels.

Ability to resolve conflicts, develop consensus on diverse issues and form efficient partnerships towards program reduction strategies.

Ability to delegate work, set clear direction, and manage workflow.

Ability to effectively give feedback, provide guidance or corrective action, coach, and develop employee skillsets.

You must satisfy the following requirements to continue employment:

Must obtain CPR and CPI certification, demonstrate ability to perform techniques, and maintain certification throughout employment.

Supervisory Responsibilities/Direct Reports:

This role may provide direct supervision for one or more staff members.

Benefits of Employment with the State of Indiana:

The State of Indiana offers a comprehensive benefit package for full-time employees which includes:

Three (3) medical plan options (including RX coverage) as well as vision and dental plans

Wellness Rewards Program: Complete wellness activities to earn gift card rewards

Health savings account, which includes bi-weekly state contribution

Flexible work scheduling options, including the potential for hybrid remote work for employees whose work may be performed outside state facilities

Deferred compensation 457B account (similar to 401k plan) with employer match

Two (2) fully-funded pension plan options

A robust, comprehensive program of leave policies covering a variety of employee needs, including but not limited to:

150 hours of paid new parent leave

Up to 15 hours of paid community service leave

Combined 180 hours of paid vacation, personal, and sick leave time off

12 paid holidays, 14 on election years

Education Reimbursement Program

Group life insurance

Referral Bonus program

Employee assistance program that allows for covered behavioral health visits

Qualified employer for the Public Service Loan Forgiveness Program

Free Parking for most positions

Free LinkedIn Learning access

Equal Employment Opportunity:

The State of Indiana is an Equal Opportunity Employer and is committed to recruiting, selecting, developing, and promoting employees based on individual ability and job performance. Our policy is to provide equal employment opportunity to all people in all aspects of employer-employee relations without discrimination because of race, color, creed, religion, sex, national origin, ancestry, age, sexual orientation, gender identity, physical or mental disability, or veteran status. We will comply with the spirit as well as the letter of all applicable state and federal laws.

If you are a qualified individual with a disability and require reasonable accommodations to complete this application, you can request assistance by contacting the Indiana State Personnel Department at [email protected] .

The State of Indiana has established a culture that welcomes equity, inclusion, and opportunity for all employees and applicants. We encourage you to apply if you feel you have the transferrable skills to be successful in this position and we look forward to reviewing your application.

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